<div><span>Spreetail propels brands to increase their ecommerce market share across the globe while improving their operational costs. Learn how we are building one of the fastest-growing ecommerce companies in history: </span><a href="http://www.wearespreetail.com/">www.spreetail.com</a><span>.  </span></div><div><br /></div><div><br /></div><div>Spreetail is seeking a proactive Transportation Operations Specialist to serve as the primary liaison between our brand partners and global transportation network. You’ll manage container movements from ocean to dray delivery, ensuring on-time, cost-efficient performance. This role drives process consistency through SOPs, rapid exception resolution, and strong communication with carriers, dray providers, and warehouses. You’ll verify documentation, negotiate carrier rates, and partner cross-functionally to resolve delivery issues. Fluency in Mandarin and English and 3–5 years of international freight forwarding experience (Trans-Pacific preferred) are required. Your impact will be measured through On-Time Delivery, Carrier Performance, Exception Resolution, and Brand Satisfaction.</div><h3>What experiences will help you in this role</h3><ul><li>Serve as the primary transportation liaison for brand partners, coordinating ocean, port, and dray operations to ensure on-time, accurate delivery performance.</li><li>Establish and maintain SOPs, escalation paths, and communication channels with origin partners and carriers to drive process consistency and accountability.</li><li>Monitor and resolve container, booking, and delivery exceptions proactively to reduce cycle times and minimize accessorial costs.</li><li>Manage carrier relationships — negotiating rates, tracking performance, and identifying opportunities to improve service levels and reduce costs.</li><li>Collaborate cross-functionally with Account Management, Customer Service, and Warehouse Operations to resolve shipping issues and support continuous improvement across the transportation network.</li></ul><h3>How you will achieve success:</h3><ul><li>Business-proficient in Mandarin and English, both written and verbal.</li><li>3–5 years of experience in international transportation or freight forwarding, with Trans-Pacific trade lane experience preferred.</li><li>Strong ability to coordinate across carriers, dray providers, and warehouses to ensure smooth freight movement.</li><li>Skilled in using EDI systems, carrier portals, and shipment visibility tools to manage and track logistics operations.</li><li>Demonstrated bias for action, with a focus on execution, proactive communication, and problem-solving.</li></ul><div>This is a remote position and requires candidates to have an available work-from-home setup </div><div>Desktop/Laptop system requirements: </div><div>	- 4th generation or higher, at least Intel i3 or equivalent processor; </div><div>	- at least 4GB RAM;</div><div>	- Windows 10 and above or MAC OSX operating system </div><div>	- You are required to provide your own dual monitors</div><div>A strong and stable internet connection (A DSL, cable or fiber wired internet service with 10 Mbps plan or higher for primary connection)</div><div>PC Headset</div><div>A high-definition (HD) external or integrated webcam with at least 720p resolution.</div><div><br /></div><div><b>Please be aware of scammers.</b><span> Spreetail will only contact you through Lever or the <a href="http://spreetail.com">spreetail.com</a> domain. Spreetail will never ask candidates for money during the recruitment process. Please reach out to </span><a href="mailto:careers@spreetail.com"><span>careers@spreetail.com</span></a><span> directly if you have any concerns. </span><b><span>Emails from @spreetailjobs.com are fraudulent.</span></b></div><div><br /></div><div>#LI-Remote</div>