Department:TechnologyOur Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.Job Description:<div><div>Summer 2026 Network Engineer Intern </div><div> </div><div>Please print/save the job description because it won’t be available after you apply.  </div><div> </div><div>To be considered, please ensure that you attach a resume to your application.  </div><div> </div><div>We ask that you apply with your personal email address rather than your school email (.edu) so we can stay connected about future roles at Southwest.  </div><div> Southwest Airlines promises to provide Employees with equal opportunity for learning and personal growth. We entrust our Interns working in Technology to make an impact on their Team in real-time projects, work collaboratively with other Technology Interns and workgroups. The Network Engineer Intern will work within the Technology Department supporting the Technology – Infrastructure Operations Network Team, which protects Southwest from external threats and through automations and other operational efforts. The Network Engineer Intern is an analytical problem-solver and excellent communicator who is excited to contribute to the future of Southwests Technology. Additional Details<ul><li>This role is offered as a remote workplace position, which may require travel for trainings, meetings, conferences, etc. Outside of those required visits, the majority of your working time may be spent in an approved remote location, away from our Corporate Campus. Please note, while this is a remote position, there is limited group of states or localities ineligible for Employees to regularly perform their work off-site. Those ineligible locations are: Alaska, California, Colorado, Delaware, Illinois, Iowa, Massachusetts, Maryland, Montana, New Jersey, New Hampshire New York, North Dakota, South Dakota, Oregon, Pennsylvania, Vermont, Washington, West Virginia, and Wyoming, and Puerto Rico. </li><li>If you currently reside in an ineligible location, you may relocate to an eligible location and be considered for an internship.</li><li>U.S. citizenship or current authorization to work in the U.S. required, and no current or future work authorization sponsorship available.  </li></ul>We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. </div><div>Duties and Responsibilities:  </div><div>The duties and responsibilities of the Network Engineer Intern may include, but are not limited to: </div><div><ul><li>Diagnose, troubleshoot, and resolve hardware, software, and network/system issues, including replacing defective components as needed.</li></ul></div><div><ul><li>Assist with technical guidance and support for system development and troubleshooting. </li></ul></div><div><ul><li>Work with network users to identify and solve existing system problems. </li></ul></div><div><ul><li>Maintain logs related to network functions, as well as repair and maintenance records. </li></ul></div><div><ul><li>Support the administration of computer and data networks, including hardware, systems software, application software, and configurations. </li></ul></div><div><ul><li>Perform routine network startup and shutdown procedures, and maintain control records. </li></ul></div></div><div><div><ul><li>Gather data on customer needs to help identify, predict, and evaluate system and network requirements. </li></ul></div><div><ul><li>Assist with implementation and technical support for voice services and equipment (e.g., PBX, voicemail, telecom systems). </li></ul></div><div><ul><li>Monitor network performance to identify and recommend future adjustments or improvements. </li></ul></div><div><ul><li>Perform other duties as assigned. </li></ul></div><div> </div><div> Knowledge, Skills, Work Style, and Abilities:    ​</div></div><div><div><ul><li>Skilled in troubleshooting, analyzing, and resolving network traffic and issues. </li></ul></div><div><ul><li>Knowledge of hardware components, systems, software, and networking technologies.  </li></ul></div><div><ul><li>Ability to prioritize effectively and take on multiple concurrent assignments, whether administrative or project-related, while maintaining a successful level of completion in all responsible self-work and/or the work of others.  </li></ul></div><div><ul><li>Ability to work effectively in a fast-paced, team-based, Customer service-oriented environment with a high regard for hospitality.  </li></ul></div><div> </div><div>Time Commitment and Pay: </div><div><ul><li>Required: Full-time 40 hours a week.   </li></ul></div></div><div><div><ul><li>Must maintain a consistent weekly schedule during normal business hours at a max of 8 hours per day.   </li></ul></div><div><ul><li>Program Dates: May 19 – August 7, 2026. </li></ul></div><div><ul><li>$25-$29 per hour, corresponding with progress toward degree (students with more completed semesters may qualify for higher rates within the range). </li></ul></div><div><ul><li>Stipends may be offered based on eligibility and program criteria. </li></ul></div><div> </div><div>To apply, you must submit your application and upload a resume for each role online at  <a href="https://www.southwest.com/careers" target="_blank">www.southwest.com/careers</a>.  </div><div> </div><div>We are committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need accommodation at any point in the hiring process due to a disability, you may email the <a href="mailto:Accommodations.Team@wnco.com" target="_blank">Accommodations Team</a> or call 877-792-4792.    </div></div><div><div>Education:  </div><div><ul><li>High School Diploma, GED or equivalent education required.  </li><li>Progress towards an undergraduate or graduate degree in Networking, Cybersecurity, IT Infrastructure, or a related degree is required.   </li></ul></div><div><ul><li>Progress towards a 4-year undergraduate degree is preferred.  </li></ul></div><div><ul><li>To be eligible, you must be currently enrolled as a full-time student (as defined by your university) at the time of application and during the internship.  </li></ul></div><div><ul><li>1-2 semesters remaining at the time the internship ends is preferred.  </li></ul></div><div><ul><li>Minimum 2.5 cumulative GPA at the time of application. </li></ul>Experience:<div><ul><li>Preferred: Knowledge of basic concepts of firewalls, ACLs, NAT, VPN, and intrusion prevention.</li></ul></div><div><ul><li>Preferred: Experience with Palo Alto, Cisco Firepower, and Fortinet firewalls.</li></ul></div><div><ul><li>Preferred: Experience with AWS and Azure networking, security groups, and firewall services.</li></ul></div><div><ul><li>Preferred: Experience with Linux/Windows environments.</li></ul></div><div><ul><li>Preferred: Experience with TCP/IP, routing (BGP/OSPF), VLANs, and packet flow troubleshooting.</li></ul></div><div><ul><li>Preferred: Experience with Wireshark, Splunk (or other SIEMs), and basic log analysis.</li></ul></div><div><ul><li>Preferred: Experience with Python or Ansible for network automation.</li></ul></div><div><ul><li>Preferred: Knowledge of best practices for incident response, compliance, and secure configurations.</li></ul></div><div><ul><li>Preferred: Participation in cybersecurity clubs, hackathons, networking labs, etc.</li></ul></div><div><ul><li>Preferred: Experience with hands-on projects and/or home labs, or certifications (e.g., CCNA, Security+, AWS Cloud Practitioner). </li></ul></div><div><ul><li>Preferred: Open-source contributions or technology-related volunteer work.</li></ul></div><div>Other Qualifications:   </div><div><ul><li>Must be at least 18 years of age.    </li></ul></div><div><ul><li>You must have a valid U.S. Social Security Number to complete the full hiring process.     </li></ul></div><div></div></div>As an Intern, you can expect to:    </div><div><ul><li>Receive free, unlimited space available travel privileges for yourself (taxes and fees may apply on international travel).  </li></ul></div><div><ul><li>Interns will be provided any required equipment, such as a laptop, for the internship.  </li></ul></div>Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it wont be available after you apply.