Department:TechnologyOur Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.Job Description:<div><div>Southwest Airlines promises to provide Employees with equal opportunity for learning and personal growth. The Manager Technology manages the Cyber Governance and Risk Management Team, which oversees cybersecurity risk, compliance, and governance across the enterprise. They’ll collaborate with various partners, including Legal, IT, Internal Audit, Privacy, Procurement, and Technology Leadership, in assisting in the handling of risk assessments, policy and standard development, and security governance frameworks. The Manager Technology is an excellent communicator and problem solver ready to pilot the future of Southwest’s Technology.  </div><div>Additional Details </div><div><ul><li>This role is offered as a remote workplace position, which may require travel for trainings, meetings, conferences, etc. Outside of those required visits, the majority of your working time may be spent in an approved remote location, away from our Corporate Campus. Please note, while this is a remote position, there is limited group of states or localities ineligible for Employees to regularly perform their work off-site. Those ineligible locations are: Alaska, Delaware, New Jersey, North Dakota, South Dakota, Vermont, West Virginia, and Wyoming, and Puerto Rico</li></ul>​</div><div>We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. </div></div><div>Model the Southwest Way<ul><li>Guide and lead team members using SWA talent management practices to coach, develop, and engage employees</li><li>Adhere to Company values and competencies to foster a culture of inclusion, recognition, and support of a safe work environment</li><li>Invest in leadership and self-growth through participating in continuous learning and development</li></ul></div><div>Responsibilities<ul><li>Lead, support, and influence the achievement of the mission, goals and objectives of the department and organization</li><li>Participate fully in organizational processes and initiatives, i.e. performance management, interviewing, budgeting, training, etc.</li><li>Lead the resolution of organization, team and individual issues, making appropriate decision</li><li>Develop and execute strategies and processes to improve performance and the value of products and services provided</li><li>Lead cross-functional Teams to deliver solutions and services to meet enterprise needs</li><li>Provide Technical thought Leadership related to assigned functional areas</li><li>Deliver technology solutions using best practices to achieve maximum Team productivity while delivering high quality products</li><li>Stay abreast of emerging trends, processes, and solutions related to assigned responsibilities</li><li>Build strong, collaborative relationships and credibility while influencing and driving change across respective Business and Technology Teams</li><li>Work with Technology and business partners to measure financial benefits and demonstrable business value</li><li>May perform other job duties as directed by Employees Leaders</li></ul></div><div>Knowledge, Skills and Abilities<ul><li>Knowledge of business/Leadership principals, including planning, organizing, directing, developing, and supervising</li><li>Knowledge of personnel practices and regulations</li><li>Knowledge of software development practices, concepts, methodologies, tools and trends</li><li>Proficient knowledge of project management methodologies</li><li>Skilled in excellent partnering, negotiation and communication in order to facilitate interactions with business Customers and technology teams</li><li>Ability to provide tactical leadership for Team(s)</li><li>Ability to use appropriate motivation and influence techniques to achieve desired Team results</li><li>Ability to set and manage stakeholder expectations</li><li>Ability to deliver quality projects on time and within budget</li><li>Ability to manage projects using the organizations project management methodology</li></ul></div><div>Education<ul><li>Required: High School Diploma or GED</li><li>Required: Bachelors degree in Computer Science, Engineering, Information systems or similar fields of study or equivalent advanced level experience</li></ul></div><div>Experience<ul><li>Demonstrated experience in directly or indirectly leading team(s)</li><li>Fully functioning, broad knowledge in:<ul><li>A Business and/or Information Technology environment</li><li>Leading teams and providing work direction</li></ul></li></ul></div><div><ul><li>Preferred: Familiarity with cybersecurity frameworks such as NIST CSF, ISO 27001, or PCI-DSS </li></ul></div><div><ul><li>Preferred: Exposure to GRC platforms like ServiceNow, Archer, or OneTrust.  </li></ul></div><div><ul><li>Preferred: Basic understanding of policy management, risk documentation, or compliance tracking </li></ul></div><div><ul><li>Preferred: Experience or coursework in cybersecurity risk analysis, especially interest in learning methodologies like FAIR </li></ul></div><div><ul><li>Preferred: Proficiency in Microsoft Excel, PowerPoint, or Power BI for reporting and documentation </li></ul></div><div> </div><div>Licensing/Certification<ul><li>N/A</li></ul></div><div>Physical Abilities<ul><li>Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time</li><li>Ability to communicate and interact with others in the English language to meet the demands of the job</li><li>Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job</li></ul></div><div>Other Qualifications<ul><li>Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines</li><li>Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986</li><li>Must be at least 18 years of age</li><li>Must be able to comply with Company attendance standards as described in established guidelines</li><li>Must meet confidentiality expectations as to confidential, proprietary and sensitive Company information</li><li>Must be able to travel and /or attend Company and non-Company facilities and remote locations such as remote-based offices as necessary</li><li>Ability to work extended hours as needed</li></ul>Pay &amp; Benefits:Competitive market salary from $141,400 per year to $157,100 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company.Benefits you’ll love:<ul><li>Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)</li><li>Southwest will help fund your Retirement Savings Plan, which includes a dollar[1]for-dollar 401(k) Company match contribution of up to 9.3% of your eligible earnings**</li><li>Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan—when Southwest profits, you profit***</li><li>Competitive health insurance for you and your eligible dependents • Southwest offers health plan coverage options that start from the very first day of employment. Youll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment.</li><li>Explore more benefits you’ll love: <a href="https://careers.southwestair.com/benefits" target="_blank">https://careers.southwestair.com/benefits</a></li></ul>*Pay amount doesn’t guarantee employment for any particular period.**401(k) Company match contributions are subject to the plan’s vesting schedule. Match contributions may vary based on the position.*** Profit-sharing contributions are subject to the Retirement Savings Plan vesting schedule and are made at the discretion of the Company.</div>Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it wont be available after you apply.