Sales Development Representative

As a Sales Development Representative, you’ll be the first point of contact for prospective customers. You’ll combine inbound and outbound outreach to spark interest, educate leads, and tee up high-quality opportunities for the sales team. 

Your day will be spent engaging decision-makers, understanding their business challenges, and introducing them to the powerful solutions Sinch provides. You’ll also partner closely with marketing and sales to refine strategy and ensure a steady pipeline of opportunities. 

Your success will directly fuel Sinch’s growth — and your own career path. 

What You’ll Do 

• Engage prospects: Conduct inbound lead follow-up and outbound cold calls to generate qualified sales opportunities. 

• Educate and influence: Provide prospects with relevant information and develop them toward a handoff to the sales team. 

• Strategize outreach: Build target lists, research key accounts, and tailor your messaging to resonate. 

• Support sales cycle: Schedule meetings, coordinate with Account Executives, and ensure smooth transitions. 

• Drive engagement: Promote attendance for webinars, conferences, and live events. 

• Collaborate: Work closely with Marketing and Sales on outreach strategies and campaigns. 

• Stay organized: Keep meticulous records of activities and lead data in CRM systems. 

Why This Role is a Career Game-Changer 

At Sinch, SDRs are not just appointment setters — they are seen as future leaders. We encourage top performers who have demonstrated their commitment to move into roles that match their strengths and interests, whether that’s closing deals, driving customer outcomes, creating go-to-market strategies, or mastering technical sales solutions.  We value team members who demonstrate the Sinch values:  Dream Big.  Keep it Simple.  Make it Happen.  Win Together. 

• A high-energy, self-starter with a proactive mindset. 
• Excellent communicator — both written and verbal. 
• Comfortable with relationship selling and engaging contacts at varying levels within an organization. 
• Strong listener with an eye for understanding business needs. 
• Motivated by personal and team success. 
• Tech-savvy, ideally with proficiency in Microsoft Office and CRM tools. 
• Possess a positive attitude and sense of humor — because work should be rewarding and fun. 

Preferred

• Bachelor’s degree strongly preferred.