<h2><strong></strong></h2> <h2><span><strong>The Opportunity</strong></span></h2> <p>The <strong>Senior HR Business Partner – Go-to-Market (GTM)</strong> will serve as a strategic advisor and trusted thought partner to executive and senior leaders across our Account Executive (AE), Sales Development Representative (SDR), and Customer Success (CS) organizations. This role will play a critical part in shaping the people strategy that drives revenue performance, employee engagement, and organizational scalability in a high-growth SaaS environment.</p> <p>You’ll provide strategic guidance on organizational design, talent development, performance management, and total rewards—balancing business objectives with a strong commitment to people and culture.</p> <h2><span><strong>Responsibilities</strong></span></h2> <h4><strong>Strategic Partnership &amp; Organizational Effectiveness</strong></h4> <ul> <li>Act as a key strategic partner to GTM leadership, aligning people strategies with sales and customer success objectives.</li> <li>Provide insights and recommendations on org design, workforce planning, succession management, and leadership development.</li> <li>Use data and people analytics to drive decisions around productivity, engagement, and performance outcomes.</li> <li>Partner closely with Finance and RevOps to align talent planning with business forecasts and headcount strategy.</li> <li>Advocate for and implement automation and process optimization using modern HR technology to improve employee experience and HR service delivery.</li> </ul> <h4><strong>Performance, Development &amp; Culture</strong></h4> <ul> <li>Lead the design and execution of scalable performance management frameworks, ensuring clarity, accountability, and continuous feedback.</li> <li>Coach senior leaders and managers to elevate leadership effectiveness and build high-performing, engaged teams.</li> <li>Identify skill gaps and partner with Learning &amp; Development to design programs that accelerate capability growth across GTM teams.</li> <li>Maximize retention and create, strategize and execute plans to retain top talent and ensure these teams are supported in career development and advancement. </li> <li>Ability to build business cases for HR initiatives, demonstrating ROI and aligning people investments with revenue goals.</li> <li>Support programs that foster engagement, recognition, and team cohesion across remote and hybrid GTM teams.</li> </ul> <h4><strong>Employee Relations &amp; Leadership Coaching</strong></h4> <ul> <li>Serve as a trusted advisor on complex employee relations issues, ensuring outcomes that balance fairness, business needs, and compliance.</li> <li>Build a culture of trust and transparency by advising leaders on communication, recognition, and engagement strategies.</li> <li>Mentor junior HR team members and contribute to the evolution of HR practices company-wide.</li> </ul> <h4><strong>Compensation, Rewards &amp; Compliance</strong></h4> <ul> <li>Partner with Senior Leadership to assess compensation and incentive structures that drive sales performance and retention.</li> <li>Ensure compliance with federal, state, and local employment laws while maintaining agility in a rapidly scaling environment.</li> <li>Leverage HRIS and analytics platforms (e.g., Rippling, Lattice) to generate insights and recommend strategic actions to leadership.</li> </ul> <p><span><strong> </strong></span></p> <h2><span><strong>Skillset</strong></span></h2> <ul> <li>Demonstrated ability to influence and advise senior executives in a fast-paced, data-driven SaaS organization.</li> <li>Deep understanding of GTM dynamics, including sales performance management, incentive structures, and customer success metrics.</li> <li>Proven track record of leading org design, workforce planning, and change management initiatives at scale.</li> <li>Exceptional communication, facilitation, and stakeholder management skills.</li> <li>Strong analytical mindset—able to interpret people data, identify trends, and create actionable strategies.</li> <li>Skilled in resolving complex employee relations issues and navigating ambiguity with sound judgment.</li> <li>Proficiency in modern HR tools and systems; experience with Google Workspace, Rippling, and Lattice strongly preferred.</li> </ul> <h2><span><strong>Education &amp; Requirements</strong></span></h2> <ul> <li><strong>5+ years as an HR Business Partner</strong> supporting GTM or customer-facing functions in a high-growth SaaS or technology company.</li> <li>Proven experience working with executive leadership teams to influence strategic decisions and drive organizational transformation.</li> <li>Strong knowledge of U.S. employment laws, HR best practices, and compliance requirements in distributed or remote-first workforces.</li> <li>Bachelor’s degree required; advanced degree or HR certification (e.g., SHRM-SCP, SPHR) strongly preferred.</li> </ul> <h3><strong>Check out what our employees think about working at Seamless: <span><a href="https://testimonial.to/employeesuccess/all" target="_blank">CLICK HERE</a></span></strong></h3><div><p>Since 2015, <a href="http://seamless.ai/" target="_blank">Seamless.AI</a> has helped sales teams maximize revenue with the world’s first real-time B2B search engine. As one of Ohio’s fastest-growing companies, we’ve earned top industry accolades, including G2’s 2025 Best Software Products (#1 Highest Satisfaction Product), Purpose Jobs’ 2024 Best Places to Work, and LinkedIn’s Top 50 Tech Startups (2020, 2022, 2023). We are committed to a diverse, inclusive workplace and do not discriminate based on race, religion, gender, sexual orientation, age, or other protected statuses. Visa sponsorship is not available; applicants must be authorized to work in the U.S.</p></div>