Head of Channels - Global Product (ED)Country: SpainIT STARTS HERESantander (<a href="http://www.santander.com" target="_blank">www.santander.com</a>) is evolving from a global, high-impact brand into a technology-driven organization, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.Santander Corporate &amp; Investment Banking (Santander CIB) is Santanders global division that supports some of the worlds most complex and sophisticated corporate and institutional clients, offering customized services and value-added wholesale products to best meet their needs.THE DIFFERENCE YOU MAKE Global Cash Management is looking for a Front Office Head of Channels within our Global Transactional Banking Business, based in our HQ office in Boadilla del Monte, Madrid.We’re shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will be responsible for:1 Product Strategy and Evolution:<ul><li>Analyse and interpret key indicators (clients, market, regulation) in order to create innovative and highly functional products for the multiple client segments across the group which are served by GTB Cash.</li><li>Client requirements: collaborate directly with our clients and client origination teams to understand the challenges our clients face in the different geographies where they operate, aggregating these needs – to create and develop solutions at a global level.</li><li>Centralise ideas / concepts into coherent business and product strategies.</li></ul>2. Product Design:<ul><li>Lead Cash product design and innovation – leveraging knowledge from the market and other players.</li><li>Apply / consider technology, innovation, and market trends in order to create / design new products for our existing and prospective clients.</li><li>Experience / comfort with the application of one or more of the following themes, from a product development perspective: APIs, Blockchain / Digital Assets, Artificial intelligence, and platform-based products, Treasury Management Systems (SAP, Oracle, Kyriba)</li><li>Experience with regulation as it relates to payments, capital treatment, etc.</li></ul>3. Product Execution / Delivery:<ul><li>Ability to lead and execute end 2 end new product delivery – including but not limited to; ideation, business case, global strategy, funding request, book of work management (coordination, oversight with COO), new product approval (compliance and legal approach) oversight of execution and implementation, go to market strategy – with Origination teams, (GAO, RAO, LAO), B&amp;CF teams, clients, geographies, and wider SCIB stakeholders.</li></ul>4. Product Measurement and in-life performance:<ul><li>Management of key performance indicators (KPIs) and metrics; aggregating information / data to global level, and using it to drive decisions regarding product evolution, modification and capex requests.</li></ul>5. Origination &amp; Product collaboration:<ul><li>Strong Collaboration with Origination teams (both Corporate and Financial institutions)</li><li>Strong collaboration with other areas of SCIB, both within Transactional banking and other areas (such as Markets).</li><li>Building and prioritization of product development pipeline</li><li>Product input with approach for clients (material, meetings, RFPs, events)</li></ul>6. Team leadership:<ul><li>Manage and lead a team of Product owners and product analysts, with accountability and oversight for the output of individual products / solutions which are part of the wider Channel strategy. Maintain key relationships across our global GTB network.</li></ul>WHAT YOU’LL BRINGOur people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organization. We’re enabling teams to go beyond by valuing who they are and empowering what they bring.The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Professional Experience <ul><li>Product Owner / product management experience essential (5+ years in product role) (required)</li><li>Experience in field of banking / finance / technology essential (required)</li><li>Experience in Corporate and investment banking products – advantage but not essential (desired)</li><li>Experience with platform business models, advantage but not essential (desired)</li><li>Experience / understanding of emerging and existing technologies: APIs, AI, Blockchain – a major advantage (desired)</li><li>Team Management / Leadership (3+ years) (required)</li></ul>Education<ul><li>Bachelors degree(Required)</li></ul>Languages<ul><li>English fluency in speaking / writing (C1 level or higher) (Required)</li></ul>Skills &amp; Knowledge<ul><li>Management skills (required)</li><li>Strong analytical skills (required)</li><li>Excellent communication and stakeholder management skills (required)</li><li>Strong presentation skills (required)</li></ul>WE VALUE YOUR IMPACTYour contribution matters, and it’s recognized. You can expect a fair, competitive reward package that reflects the impact you create and the value you deliver. But we know rewards go beyond numbers.<ul><li>We’re enable our teams to go beyond through global opportunities and broad career paths.</li><li>Flexibility that works. Enjoy a hybrid working models—some days remote, some days onsite with your team—along with flexible hours.</li><li>Learning for life. Access hundreds of courses on our platforms, including exclusive access to our global learning space: Santander Open Academy (www.santanderopenacademy.com)</li><li>Competitive rewards. Receive a highly competitive salary with performance-based bonuses, motivating you to keep growing with us.</li><li>Financial advantages. Benefit from preferential banking terms, special interest rates on loans, life insurance, and more.</li><li>Your health is our priority. Through BeHealthy, our global wellness programme, we promote Holistic wellbeing.</li><li>We know family is everything. That’s why we offer childcare support and family-friendly programmes tailored to each life stage.</li><li>Always by your side. Get access to Santander Contigo, our program for employees and their families offering legal, emotional, and administrative advisory services.</li><li>Extra benefits. Gym/WellHub membership, medical centers in some of our facilities, meal subsidy, parking, shuttle service from various points in Madrid, as well as exclusive discounts and offers for Santander employees. And that’s only the beginning—we’ll tell you more when you join!</li></ul>We’re here to keep you motivated, help you reach your goals, and celebrate your progress, every step of the way.LOCAL COMPLIANCESantander is proud of being an organization where there are equal opportunities regardless of age, gender, disability, civil status, race, religion or sexual orientation. We are committed to providing an inclusive and accessible application process for all candidates.WHAT TO DO NEXTIf this sounds like a role you are interested in, then please apply.  READY TO TAKE THE NEXT STEP IN YOUR JOURNEY?#SCIB

Santander Bank

Head of Channels - Global Product (ED) Boadilla del Monte

Santander Bank