Position Summary

Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. From our humble beginnings to our position today as a tech leader, our passion for innovation has been the common thread throughout our history. We’ve grown into one of THE most recognized global brands. We consider ourselves “relentless pioneers” that push boundaries and defy barriers. The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks, and digital displays. As EPA’s ENERGY STAR® Corporate Commitment Partner, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices, and operations.

People | Excellence | Change | Integrity | Co-prosperity

Role and Responsibilities

Role & Responsibilities

Samsung Electronics America is seeking a skilled and experienced Manager, Direct Ship Management. In this role, you will leverage your expertise in developing a strategy and vision for the to-be organization. Our ideal leader balances strategic and operational experience, brings innovation and process orientation at large scales, and demonstrates an entrepreneurial approach to evaluating and solving business processes and challenges.

Manage end to end factory to customer direct ship cycle and ensure sales targets are met with minimal disruption.
Accurately forecast, plan, and execute direct ship sales by leveraging logistics expertise and data analytics.
Execute sales targets by collaborating with 4PLs and driving results through effective planning and execution.
Develop and implement cost optimization strategies to manage logistics costs associated with direct ship, balancing cost reductions with sales target achievement.
Collaborate with 4PLs to develop, update, and enforce SOPs, ensuring optimal planning and execution of logistics processes.
Validate operational metrics and respond quickly to escalations by analyzing data and executing corrective actions.
Strategically manage aging of containers (ocean) and trailers (Mexico/inland) to minimize turn time and optimize asset utilization.
Ensure on-time delivery to customers with zero demurrage and detention through proactive planning and execution.
Coordinate and execute special projects, aligning resources and timelines for successful completion.
Coordinate and manage indirect reports and 3PL service providers to ensure smooth execution of logistics plans.
Analyze logistics data to identify and predict process deviations, making procedural changes to increase efficiency or correct inefficiencies within the logistics system.
Utilize expert supply chain operations knowledge to identify and anticipate unlikely problems within the delivery cycle, ensuring uninterrupted execution.
Lead and manage team members, providing guidance, support and performance management to achieve departmental goals
Collaborate with cross-functional departments to ensure alignment and effective execution
Complete all other duties as assigned, supporting overall logistics planning and execution.

Skills and Qualifications

Minimum Qualifications

Bachelor’s Degree (In Business, Logistics) with 5+ years of relevant experience.
Advanced Excel, SAP, WMS, TMS, YMS, and ERP.
Proficiency in Korean required.
Domestic and international business travel may be required up to 30% of the time.
Has the scope of authority to make changes to process to meet departmental objectives.
The ability to develop, read, prepare, interpret, and understand product shipment information from various order and shipping documents to ensure accuracy and thorough preparation of transportation documents.
Resolves problems of moderate to large scope where analysis of data requires the identification of obscure or undefined factors and decisions have significant impact on business performance.
Exercises judgment and makes decisions on business situations outside established procedures and approves exceptional cases.
Prior leadership executing strategies to improve efficiencies by optimizing performance and expense.
Experience in working with a global company and logistics.
Experience in consumer electronics and/or home appliances.

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Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/

Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/

The salary range for this role, for candidates based in NYC/California, is expected to be between $130,000 and $142,500. Actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role.

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At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.