Influencer Manager Samsung House 2000 Hillswood Drive, Chertsey, United Kingdom

Position Summary

Why join our team?

We’re a growing team within the OneSamsung Digital & Social Media team, supporting all divisions from Mobile Experience (MX) to Consumer Electronics (CE), including Domestic Appliances (DA) and TV/AV.
Our vision is bold: to build one of the UK’s most aspirational influencer programmes in the UK; one that’s culturally relevant, commercially effective, and a benchmark for the category.

This role will support that mission by working closely with our influencer agencies to help shape and deliver high-profile campaigns across key product launches and global events. You’ll be part of a supportive, fast-paced team that values creativity, collaboration, and impact, reporting into the Senior Influencer Manager and working alongside key organic social, digital, PR and brand stakeholders to bring our influencer strategy to life.

Role and Responsibilities

Your key responsibilities

As Influencer Manager, you will support the execution of Samsung UK’s influencer and creator strategy – helping bring our brand to life through compelling partnerships, standout content, and culturally relevant storytelling!

Reporting into the Senior Influencer Manager, you’ll work closely with our external influencer agency and internal teams across Mobile Experience (MX), TV, Display, Domestic Appliances (DA), Brand Marketing, D2C, and CSR, ensuring smooth delivery of campaigns that align with our key brand moments and product launches.

You’ll play a key role in shaping campaign briefs, coordinating delivery, and supporting performance tracking – while managing the day-to-day logistics and administration that keep our influencer programme running efficiently.

Your Key Responsibilities will be:

Campaign Delivery & Talent Coordination:

• Support the development of detailed campaign briefs for our agency to translate into partnerships

• Collaborate with internal collaborators to gather product, messaging, and audience insights to advise campaign planning

• Manage timelines, usage rights, and results across projects, ensuring clarity for all parties

• Coordinate with our influencer agency to ensure content is aligned with Samsung’s brand, tone, and platform requirements

• Support the delivery of BAU content

Influencer Programme Support:

• Help maintain and evolve our uads – including Team Galaxy, Home Squad and TV Squad – ensuring they reflect our brand and resonate with our audiences

• Assist in integrating content into broader campaign activations, events, and product moments

• Provide day-to-day support across campaign rollouts, from content tracking to approvals and post-campaign wrap-up and analysis

Operational Excellence:

• Manage key administrative tasks including PO creation, contract coordination, budget tracking and asset management

• Maintain up-to-date campaign trackers, timelines, and internal reporting documents and dashboards

• Support event planning and on-the-ground influencer coordination where needed

Performance Reporting:

• Work with the agency and Senior Influencer Manager to gather performance metrics, build reports, and contribute to post-campaign analysis

• Assist in crafting dashboards and summaries that showcase impact, identify findings, and guide future actions

Internal & Agency Collaboration:

• Be a key point of contact for our influencer agency – supporting them with campaign inputs, timely feedback, and logistical coordination

• Work closely with internal teams across social, PR, paid media, and product marketing to ensure influencer content aligns with wider brand storytelling

• Support weekly team status meetings and agency catch-ups, helping to keep campaigns on track and collaborators aligned

What we need for this role

To thrive in this role, you will need:

• Experience working in influencer marketing or campaign delivery – either in-house, at an agency, or alongside creators

• An understanding of influencer culture and current platform trends across TikTok, Instagram, YouTube and more

• Strong organisational skills – comfortable managing multiple projects, deadlines and collaborators at once

• Excellent written and verbal communication – confident creating clear briefs, updates, and feedback

• Attention to detail – particularly around campaign logistics, content reviews, and asset delivery

• A proactive and collaborative approach – with the ability to adapt in a fast-paced, constantly evolving environment

• A genuine interest in culture, content, and storytelling

• Familiarity with influencer tools and analytics platforms is a plus

What does success look like?

• Seamless Campaign Execution

• You’ll support the delivery of influencer campaigns that are well-briefed, well-coordinated and aligned with Samsung’s tone and standards

• Strong Agency Support

• You’ll help empower our influencer agency to do their best work by providing clear briefs, organised timelines, and effective coordination and communication

• Quality Content

• You’ll help ensure influencer content is high quality, platform-native and aligned to both the creative direction and campaign goals/brief

• Operational Efficiency

• You’ll manage the admin and logistics that keep our influencer programme running smoothly – from contracts and POs to trackers and calendars

• Insightful Reporting

• You’ll contribute to reporting that champions our influencer campaigns performance, drives learnings, and highlights the value of influencer marketing within the business

• One Samsung Storytelling

• You’ll help ensure influencer content is integrated across divisions, aligning with Samsung’s broader ecosystem messaging and supporting a consistent, unified brand narrative.

The interview process

• Pre-screen: call with People team for overall suitability

• Stage one: informal chat with Senior Influencer Manager  

• Stage two: small task and interview with Head of Digital and Social Media and Corporate Marketing Director - tbc

Skills and Qualifications

Benefits of working at Samsung include

• Hybrid working – 3 days in the office and 2 days at home per week

• Bonus scheme linked to individual, team and company performance

• Car allowance

• Pension contribution

• Three volunteering days each year

• Holiday - 25 days plus bank holidays and an additional day off for your birthday

• Access to discounts on a wide range of Samsung products

• Access to a discount shopping portal

• Partner Colleagues are not eligible for certain types of statutory leave such as Samsung Family Leave or Sick Leave policies but may be eligible for statutory payments via their agency

• Up to 20 (pro-rata) Partner Absence days per calendar year to be used in times of need

A note on equal opportunities

We are an equal-opportunity employer and value diversity at our Company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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