Position SummaryHeadquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks and digital displays. As an eleven-time winner of EPA’s ENERGY STAR® Partner of the Year Award for Sustained Excellence, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices and operations. People | Excellence | Change | Integrity | Co-prosperityRole and ResponsibilitiesWe seek a Field Testing Engineer who will be responsible for testing new offerings to verify features and performance, ensure test procedures’ accuracy, and deliver expected results. They must be able to do some initial analysis to diagnose protocol/system issues, prepare test results data, and write required engineering reports to ensure product compliance with Carriers requirements and test plans. The individual will mentor and coach team members with technical knowledge and execution. Our future hire will demonstrate all the abilities listed, satisfy minimum qualifications, and showcase commitment to improve and growth through self-development and communication.<ul><li>Testing Carrier-specified Field Interoperability Test plans (FIT).</li><li>Testing/troubleshooting hardware, software, and embedded software used in wireless voice and data networking.</li><li>Performing sanity testing, stability testing, functionality testing, stress testing and feature testing on various devices.</li><li>Performs lab tests and evaluates new wireless products and accessories, including verification of product features by simulating a variety of customer applications.</li><li>Coordinate with R&amp;D to implement new standards, specification-related changes, and/or carrier-specific requirements.</li><li>Use technical engineering knowledge and experience to understand customer applications, test cases, and requirements.</li><li>Work independently and determine an approach to work. The work is monitored/supervised based on milestones and key deliverable junctures.</li><li>Identify the required documentation and process for each project. Analyze test data and reports to determine whether the design meets functional and performance specifications.</li><li>Collaborate with other engineering staff to evaluate interface between hardware and software products.</li><li>Analyze test data and reports to determine if design meets functional and performance specifications.</li><li>Diagnose Protocol and system-level issues. Screen through and debug issues reported by the field team. Oversee field testing by doing in-depth log analysis.</li></ul>Minimum Qualifications<ul><li>Bachelors degree in Engineering or Computer Science</li><li>2 - 4 years of experience in the wireless industry, preferably in Mobile QA.</li><li>Previous experience running FIT test plans for T-Mobile, or other US Carriers.</li><li>Proven experience in QA life cycle, test plans, test execution, and reporting</li><li>In-depth knowledge and hands-on experience of wireless technologies, including LTE, NR, VoNR, Radio Interface, and/or exposure to RF network engineering.</li><li>Excellent knowledge of features, including VoLTE/ViLTE/VoWiFi/RCS messages/OTA Activation.</li><li>Excellent knowledge of Advanced features, including Modulation, Carrier Aggregation, MIMO, and Beam Forming</li><li>Expert in utilizing log capturing and processing Tools: QXDM, QCAT, QPST, ShannonDM, ELT, Odin,</li><li>WindCatcher, XCAL, XCAP-M, etc., with a good understanding of OTA signaling messages</li><li>Expert in IMS SIP (Session Initiated Protocol) regarding VoLTE/IR94 call processing. </li><li>Able to test in driving conditions and travel (25%) on short notice.</li><li>Strong problem-solving and analytical skills, communication (verbal and written) skills, and organizational and</li><li>documentation skills.</li><li>Perform well under stress and tight deadlines, which are expected in this role, including time-sensitive milestones, intellectual challenge, possible language barriers, and project management deadlines</li></ul>Skills and Qualifications#LI-JM1Life @ Samsung - <a href="https://www.samsung.com/us/careers/life-at-samsung/" target="_blank">https://www.samsung.com/us/careers/life-at-samsung/</a>Benefits @ Samsung - <a href="https://www.samsung.com/us/careers/benefits/" target="_blank">https://www.samsung.com/us/careers/benefits/</a>The salary range for this role is expected to be between $105,500 and $130,500.  Actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role.Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more.  In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.* Please visit <a href="https://account.samsung.com/membership/pp" target="_blank">Samsung membership</a> to see Privacy Policy, which defaults according to your location. 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Together, we are building a better tomorrow for our customers, partners, and communities.* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and  provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.Reasonable Accommodations for Qualified Individuals with Disabilities During the Application ProcessSamsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. 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