To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryProductJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and were looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforces core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.VP Product, Admin &amp; Customer Trust - SlackAs the VP Product, Admin &amp; Customer Trust for Slack, youll drive innovation in administrative tooling and champion a security-first mindset for Slack, all while leading a high-performing team. You will collaborate with stakeholders to define and execute a holistic strategy that ensures Slack is secure, manageable, and compliant with the highest standards of trust for our enterprise customers.  Product Leadership &amp; Development: <ul><li>Partner with engineering, design, and other product teams to define and lead the product strategy for Admin, Privacy, Integrity, and Compliance features across the platform. Drive development of features such as Role-Based Access Control (RBAC), audit logs, SSO/SAML/SCIM integrations, and comprehensive compliance tooling (e.g., Data Loss Prevention (DLP), eDiscovery, GDPR, SOC2), as well as organizational settings.</li><li>Own customer and stakeholder engagement for admin functionality, translating complex IT requirements into elegant, usable product experiences. </li><li>Collaborate closely with Engineering and Design to ship scalable, performant, and delightful features with robust security controls. </li><li>Partner with Sales, Marketing, and Customer Success to support Go-To-Market (GTM) efforts and ensure strong feature adoption and retention.  </li><li>Define and monitor success metrics and product KPIs tied to enterprise adoption, security posture, and administrative efficiency. </li></ul>Strategic Vision &amp; Influence for Slack Security:<ul><li>Collaborate with the Salesforce Trust organization and key stakeholders to define and articulate the overarching product security strategy and long-term vision, anticipating future threats across a global landscape. This includes proactively identifying, assessing, and mitigating systemic security risks across our products and infrastructure, and championing a security-first mindset. </li><li>Partner with cross-functional leadership to align the security strategy with business objectives. Serve as a trusted advisor and principal thought leader on all security, administration, privacy, integrity, and compliance matters to executive leadership, product heads, engineering VPs, and the board. </li><li>Influence product roadmaps and architectural decisions to embed security and privacy by design from the earliest stages of ideation. </li><li>Collaborate to anticipate and respond to changing administrative and compliance needs in an AI-first environment. </li></ul>Executive Communications &amp; Stakeholder Alignment: <ul><li>Develop and deliver clear, concise, and impactful communications on security posture, evolving risks, and incident responses to executive leadership, board members, and, when necessary, external stakeholders. </li><li>Forge strong, collaborative relationships across all levels of the organization, effectively translating complex security and administrative concepts into understandable terms for diverse, non-technical audiences. </li><li>Drive cross-functional alignment on security and administrative priorities, ensuring buy-in and accountability for key initiatives across product and engineering teams. </li><li>Incident Response Leadership &amp; Crisis Management: <ul><li>Act as a voice to the customer in critical security incident response efforts, ensuring rapid detection, containment, eradication, and recovery from high-severity security events. </li><li>Act as a key partner and collaborator with relevant internal organizations (e.g., Salesforce Trust) during active crises, demonstrating composure, decisiveness, and strategic thinking under extreme pressure. </li><li>Participate in rigorous post-incident analysis to identify root causes and partner to implement robust corrective actions</li><li>Collaborate on the development of crisis communication plans related to security incidents, preparing the organization for rapid, transparent, and accurate public messaging.</li></ul></li></ul><h3>Requirements: </h3><ul><li>Product Leadership: <ul><li>12+ years of product management experience, with 4+ years in a leadership role </li><li>Deep expertise in enterprise SaaS—especially in admin tooling, identity management, or security products </li><li>Proven ability to build enterprise-ready features without sacrificing usability </li><li>Strong technical aptitude; comfortable engaging with engineering on architecture, APIs, and platform implications </li><li>Experience working with InfoSec, Legal, and IT stakeholders at Fortune 500 companies </li><li>Exceptional communication and influencing skills; able to represent the voice of the customer internally and externally </li><li>Passion for creating elegant, consumer-grade experiences even in complex domains</li><li>Experience building and leading high-performing PM teams </li></ul></li></ul><ul><li>Customer Trust &amp; Security Engagement<ul><li>Demonstrated expertise in leading and navigating complex security incident response efforts, including direct engagement with executive leadership, legal counsel, and external parties during high-stakes situations.</li><li>Exceptional communication and presentation skills, with an innate ability to articulate complex security concepts and strategic imperatives to diverse audiences, from engineers to board members and the public.</li><li>Proven ability to build and maintain strong relationships and influence outcomes across a highly matrixed organization without direct authority.</li><li>Strategic thinker with an unparalleled understanding of the evolving global threat landscape and its implications for billions of users.</li><li>Extensive experience engaging with the broader security community, contributing to public discourse, or collaborating with academic institutions on security and privacy research.</li><li>Deep understanding of the product development lifecycle and how to seamlessly embed security throughout its various stages.</li><li>Bachelors or Masters degree in Computer Science, Information Security, or a related technical field, or equivalent practical experience.</li></ul></li></ul><ul><li>Bonus Points For: <ul><li>Experience with FedRAMP, HIPAA, or other regulatory frameworks <ul><li>Background in collaboration tools, productivity software, or communications platforms </li><li>A blend of B2C and B2B product experience</li></ul></li></ul></li></ul>Unleash Your PotentialWhen you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this <a href="https://careers.mail.salesforce.com/accommodations-request-form" target="_blank">Accommodations Request Form</a>.Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. <a target="_blank" href="https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal">Know your rights: workplace discrimination is illegal.</a> Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.For New York-based roles, the base salary hiring range for this position is $307,100 to $491,500.<h3></h3><h3></h3><h3></h3><h3></h3>For Washington-based roles, the base salary hiring range for this position is $281,000 to $449,600.<h3></h3><h3></h3>For California-based roles, the base salary hiring range for this position is $307,100 to $491,500.<h3></h3><h3></h3>For Illinois based roles, the base salary hiring range for this position is $281,000 to $449,600.