To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategorySoftware EngineeringJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and were looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforces core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.As a Quality Engineer for the Field Service team at Salesforce you will be responsible for leading the design, development and execution of comprehensive test plans/quality strategies with emphasis on automation . You will collaborate closely with product &amp; engineering teams, actively contributing to the quality of new features while ensuring successful execution of regression tests in various environments. You will be working in a fast phased environment and will be expected to understand complex backend AI flow systems/dependencies, identifying potential risks, and strategically plan and execute comprehensive testing efforts to ensure the stability, reliability and quality of the feature and release.  Key Responsibilities:<ul><li>Build a confirmed automation tech foundation that will guide engineering teams to build, execute, and be responsible for various different types of tests across the testing pyramid (#shiftleft). Design and delivers automaton and automation framework for products with a quality approach and provide mentorship through code and design reviews for features delivered by other developers within their scrum team!</li><li>Master the Salesforce development process and codebase, in order to improve it</li><li>Participate in a Test Design Review Board for integration test plans within and across clouds with focus on functional, business, scenarios, high impact projects, usability, and accessibility</li><li>Master clouds requirements (e.g. underlying tech stack, business usage, implementation)</li><li>Build end-to-end, cross cloud-impacting, integration automation (API and UI) with variegated organizations</li><li>Execute Testing with sophisticated org setup, complex data shapes</li><li>Prioritize and drive cross-product testing</li><li>Advocate for customer improvements</li><li>Observe product and/or feature-level quality health metrics (testability, test health, test coverage, etc)</li><li>Works closely with senior developers, PM, and UX to ensure their features are delivered to meet business and quality requirements</li><li>Tackle production issues</li><li>You are providing leadership and mentorship to others on your scrum teams, as well as providing mentoring to others who may be on other scrum teams</li><li>Collaborate with app developers to analyze various complex challenges related to the Android or iOS native applications</li></ul>Qualifications:<ul><li>Having an overall 10+ years of experience with software development engineer in test or quality engineering experience.</li><li>Proficiency in Java programming languages, with hands-on experience in testing frameworks</li><li>Familiarity with API testing tools (e.g., Postman, SoapUI).</li><li>Basic knowledge of SQL for database validation.</li><li>Fluent with automation technologies such as JUnit, Jest, Selenium and Jenkins</li><li>Experience with developer tools like git, Maven and Eclipse IDE</li><li>Solid understanding of REST principles</li><li>Proficient in writing functional automation (UI/API)</li><li>Ability to learn quickly and demonstrates problem-solving skills.</li><li>Good communication skills, should be abler to convey technical information in a clear and concise manner</li><li>A related technical degree required</li></ul>Preferred Skills:<ul><li>Experience with Android, iOS or other mobile application development or testing</li><li>Hands-on experience in mobile testing frameworks and tools such as Appium, Espresso, UiAutomator, Compose UI Test etc</li></ul>Work Environment: This role will involve a significant onsite presence in our San Francisco office, particularly during intensive regression testing phases and when hardware interaction is critical. We believe in the collaborative benefits of in-person work for complex hardware-dependent testingUnleash Your PotentialWhen you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this <a href="https://careers.mail.salesforce.com/accommodations-request-form" target="_blank">Accommodations Request Form</a>.Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. <a target="_blank" href="https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal">Know your rights: workplace discrimination is illegal.</a> Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.<h3></h3><h3></h3><h3></h3><h3></h3><h3></h3><h3></h3>For California-based roles, the base salary hiring range for this position is $200,800 to $276,100.<h3></h3><h3></h3>