To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategorySoftware EngineeringJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and were looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforces core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.Heroku is looking for a Principal Architect to lead the architecture strategy in building the next generation of Heroku, our AI platform as a service (AI PaaS) that enables developers to build, run, and scale applications entirely in the cloud. Our vision is to enable all knowledge workers to design and build APIs, Integrations, and automation at lightning speed that run easily on our iPaaS, the Heroku public cloud, and on-premises.You are an experienced technical leader with deep domain knowledge in distributed systems and building platform-as-a-service offerings. You have a strong understanding of Integration, Automation, and Full Life Cycle API Management. You thrive when leading a team that collaborates as a community and is distributed across the globe. You are passionate about joining our community that loves to learn, work, build, and operate a platform that is transforming software and the developer ecosystem.Primary Responsibilities:<ul><li>Responsible for building and overseeing Heroku architecture strategy, with a particular focus on extending its capabilities as an AI Platform as a Service</li><li>Partner with product &amp; engineering organization, customers, and internal stakeholders to develop and drive Heroku architecture strategy that supports the objectives of the business, including the integration and scalable deployment of AI/ML workloads.</li><li>Serve as the primary steward and key voice of the architecture strategy, communicating decisions and tradeoffs to internal and external stakeholders, especially regarding the evolution of Heroku into a leading AI PaaS.</li><li>Engage with customers as needed to validate architecture decisions and understand customer-based architecture requirements, particularly concerning deployment and scaling on Heroku</li><li>Partner with Support, Sales Engineering, and Customer Success in organizational enablement around our platform and product technologies, specifically highlighting Herokus capabilities and ecosystem.</li></ul>Minimum Requirements:<ul><li>Bachelors or Masters in Computer Science or Engineering</li><li>At least ten years of experience in platform architecture (SaaS, PaaS) with at least three years of experience in a similar leadership role</li><li>Demonstrable experience and interest in architecting complex and scalable platform; expert level knowledge of relevant architecture/design principles and patterns</li><li>Demonstrable experience delivering cloud-native capabilities, ideally with hands-on experience deploying and managing applications on Heroku; experience with integrations, automations, and API management is a significant plus.</li><li>Proven experience and strong desire to lead, with experience leading cross-functional architecture teams.</li><li>Advanced relationship management and communication skills, including partnering and consulting with senior leaders/C-level roles.</li></ul>Preferred Requirements:<ul><li>Strong understanding of Integrations, Automations, and Full Life Cycle API Management, with a focus on how these are implemented and managed within a PaaS environment like Heroku.</li><li>Deep understanding of cloud infrastructure and environments (public/private), particularly the architecture of platforms like Heroku, and ability to lead the team through technical challenges in implementation.</li><li>Broad working knowledge of the state-of-the-art in cloud computing infrastructure including: IaaS, PaaS (with emphasis on Herokus capabilities), containers, analytics, data center deployments, and others.</li></ul>Unleash Your PotentialWhen you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this <a href="https://careers.mail.salesforce.com/accommodations-request-form" target="_blank">Accommodations Request Form</a>.Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. <a target="_blank" href="https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal">Know your rights: workplace discrimination is illegal.</a> Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.<h3></h3><h3></h3><h3></h3><h3></h3>For Washington-based roles, the base salary hiring range for this position is $255,600 to $408,900.<h3></h3><h3></h3>For California-based roles, the base salary hiring range for this position is $307,100 to $491,500.<h3></h3><h3></h3>