To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategorySoftware EngineeringJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and were looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforces core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.Salesforce is seeking a highly skilled and experienced Senior Performance Engineer to join our team. In this role, you will be instrumental in ensuring the high availability, performance, and scalability of our multi-tenant distributed systems. You will leverage your deep technical expertise to design, implement, test, and provide production support for critical performance initiatives. Responsibilities:<ul><li>Work closely with management, product owners, architects, developers, and quality engineers to understand product requirements, business use cases, and to design appropriate performance/scalability simulations to measure and analyze performance and obtain insights into scalability and solve potential bottlenecks.</li><li>Participate in discussions and planning with other members of the engineering and product teams.</li><li>Design and implement scalability, stability, stress, reliability, availability, and longevity simulations for distributed systems using custom-developed software.</li><li>Encourage sound design principles that result in optimal code and non-intrusive instrumentation.</li><li>Champion the definition of appropriate SLIs/SLOs and service monitoring.</li><li>Mentor engineers in the organization.</li><li>Create and maintain robust load generation scripts and tools.</li><li>Develop and automate performance and scale test suites.</li><li>Perform deep-dive results analysis and profiling to identify root causes of performance regressions and bottlenecks across all layers of the stack, from frontend to backend systems.</li><li>Debug complex performance and scale issues, utilizing profiling, tracing, Application Performance Monitoring (APM), metrics, and log instrumentation from various components such as browsers, networks, applications, caches, databases, and other critical distributed system elements.</li><li>Provide actionable recommendations for optimizing performance, scalability, and availability issues.</li><li>Implement and manage regression tracking for performance improvements.</li><li>Prepare and deliver compelling performance readouts and presentations to stakeholders.</li><li>Collaborate closely with development, QA, and operations teams to embed performance best practices throughout the software development lifecycle.</li></ul> Required Skills:<ul><li>Minimum of 8 years of relevant technical experience with a distinguished track record in performance engineering on technically demanding projects</li><li>In-depth, hands-on experience in designing, implementing, testing, and providing production support for highly available, highly performant, and highly scalable multi-tenant distributed systems.</li><li>Proven expertise in debugging performance and scale issues across the entire technology stack.</li><li>Strong experience with profiling, tracing, APM tools, metrics, and log instrumentation.</li><li>Proficiency in Kubernetes, autoscaling, and various cloud environments.</li><li>Strong knowledge of Java, Python or Ruby, programming languages.</li><li>Extensive experience with tools and technologies such as Splunk, Grafana, Prometheus, Kubernetes, Java, SQL, RDBMS, NoSQL Databases, and Linux.</li><li>Strong understanding and experience with code reviews.</li><li>Ability to debug complex scenarios and understand system design with an eye for performance and scalability bottlenecks with an aim to optimize code.</li><li>Ability to automate operations such as simulation execution, monitoring, and analysis.</li><li>Excellent communication skills both written and verbal with the ability to express clear thinking in words and technical documents.</li><li>Solid understanding of database performance, such as SQL tuning and optimization.</li><li>Experience in: operating system design/tuning/tools: Linux, containers / profiling tools: JFR, gprof, VTune, OProfile / load generation/measurement software and concepts: JMeter, or other custom load generation software) for HTTP, REST, RPC, and similar cloud systems/ database tuning and administration (e.g., Oracle).</li><li>Familiarity with CI/CD pipelines and methodologies.</li><li>A related technical degree required.</li></ul> Desired Skills:<ul><li>10+ years working on multiple releases with short cycles (3-6 months).</li><li>Familiar with APM software.</li><li>Familiar with database clustering/scaling technologies (e.g., RAC, Grid, OPS).</li><li>Familiar with cloud-native architectures.</li><li>Prior experience with Salesforce products is a plus.</li><li>Knowledge and experience with AI/ML concepts and their application in performance engineering are highly desirable.</li></ul>Unleash Your PotentialWhen you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this <a href="https://careers.mail.salesforce.com/accommodations-request-form" target="_blank">Accommodations Request Form</a>.Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. <a target="_blank" href="https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal">Know your rights: workplace discrimination is illegal.</a> Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.<h3></h3><h3></h3><h3></h3><h3></h3>For Washington-based roles, the base salary hiring range for this position is $157,600 to $216,700.<h3></h3><h3></h3>For California-based roles, the base salary hiring range for this position is $172,000 to $236,500.<h3></h3><h3></h3>