<p><i>To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.</i></p><p></p><p><span>Job Category</span></p>Marketing &amp; Communications<p></p><p><span>Job Details</span></p><p></p><p><span><b><b>About Salesforce</b></b></span></p><p>Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and were looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforces core values at the heart of it all.</p><p></p><p>Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.</p><p></p><p></p><p></p><h2><b><span>The </span><b>Director of Strategy and Operations</b><span> is a critical part of Salesforce’s Data Cloud Product Marketing team. We are looking for a strategy, operations, and program management leader to drive integrated planning, operational excellence, and strategic project execution across the organization. This role connects the dots across all Data Cloud marketing functions and supports integrated planning, strategic initiatives, business operations, budget oversight, team culture, and communications.</span></b></h2><p></p><h2><b><span>The Data Cloud Product Marketing team plays a critical role in positioning Salesforce as the leader in data and AI. We drive cross-cloud messaging, enablement, competitive positioning, and go-to-market execution. As </span><b>Director of Strategy and Operations</b><span>, you will help orchestrate this work behind the scenes—ensuring clarity, alignment, and measurable impact across a global team. In this dual role, you will act as a trusted advisor to the VP of Product Marketing and the leadership team, while also leading program and project management for the team’s most critical strategic initiatives. This role will be pivotal in ensuring operational excellence through effective processes, disciplined execution, and strong team communications.</span></b></h2><p></p><h2><b><span>To succeed in this role, you must bring a </span><b>strategic mindset, program management expertise, operational discipline, technological curiosity</b><span>, </span><b>and strong communication skills</b><span>. This includes deeply understanding the business and the team’s priorities, identifying what matters most, and developing practical action plans that deliver results.</span></b></h2><p></p><h2><b><span>A passion for </span><b>technology and marketing</b><span> will enable you to amplify the team’s impact at the intersection of </span><b>data, AI, and go-to-market strategy</b><span>. Strong communication skills will be essential to keep the team engaged, build cross-functional alignment, and demonstrate Product Marketing’s impact on Salesforce’s growth.</span></b></h2><h2><b><span>The ideal candidate will be comfortable driving operational rigor, and thriving in a fast-changing environment—all while inspiring excellence and strengthening team culture.</span></b></h2><p></p><h2><b><b>Job Description:</b></b></h2><ul><li><h2><b><b>Strategic Leadership &amp; Execution </b><span>– Partner with the VP of Product Marketing to shape the team’s strategic agenda, translate priorities into actionable workstreams, and manage execution of Monthly Business Reviews (MBRs) and V2MOM metric reporting.</span></b></h2></li><li><h2><b><b>Operational Excellence </b><span>– Develop and lead the roadmap, delivery, and execution of key operational initiatives. Establish and manage the team’s rhythm of business to ensure precision, alignment, and follow-through.</span></b></h2></li><li><h2><b><b>Program &amp; Project Management</b><span> – Lead end-to-end management of strategic initiatives for the Data Cloud Product Marketing team, building project plans, managing timelines, and ensuring accountability for deliverables. Proactively identify risks, remove roadblocks, and drive cross-functional execution across Marketing Ops, Product, GTM, and Finance.</span></b></h2></li><li><h2><b><b>Business Operations</b><span> – Work with functional leads to proactively improve processes and propose solutions for resourcing prioritization, budget planning &amp; management, business priorities, and tools. Monitor budget variance and provide clear financial insights to leadership.</span></b></h2></li><li><h2><b><b>KPIs &amp; Insights</b><span> – Drive education and clarity around KPIs, define and interpret new metrics to monitor performance, evaluate resource allocation, and deliver actionable insights that articulate impact.</span></b></h2></li><li><h2><b><b>Team Engagement &amp; Culture</b><span> – Drive internal communications and alignment through leadership updates, Slack channels, and executive-ready presentations. Plan and support morale events, offsites, and onsite gatherings to foster collaboration, engagement, and team culture.</span></b></h2></li><li><h2><b><b>Cross-Functional Collaboration</b><span> – Identify cross-pollination opportunities across all functions to increase the joint impact of marketing, extending beyond Data Cloud to align with Salesforce Platform, Corporate Marketing, and cross-cloud initiatives</span></b></h2></li></ul><p><b><span>​</span></b></p><h2><b><b>Qualifications:</b></b></h2><ul><li><h2><b><span>10+ years of experience in marketing required</span></b></h2></li><li><h2><b><span>Demonstrated leadership with the ability to set priorities, align teams, and deliver results.</span></b></h2></li><li><h2><b><span>Strategic thinking to identify and understand the short- and long-term goals of the organization and how to achieve them.</span></b></h2></li><li><h2><b><span>Experience with program management, operations, strategy, or marketing/communications.</span></b></h2></li><li><h2><b><span>Proven experience managing large, cross-functional programs and strategic projects in a high-growth, technology-driven environment.</span></b></h2></li><li><h2><b><span>Strong analytical skills with a track record of driving measurable impact through KPIs and operational rigor.</span></b></h2></li><li><h2><b><span>Excellent verbal and written communication skills, with experience crafting executive-ready presentations.</span></b></h2></li><li><h2><b><span>Financial proficiency, including budget planning, monitoring, and resource allocation.</span></b></h2></li><li><h2><b><span>Open-minded and innovative, with a willingness to challenge the status quo and identify new solutions.</span></b></h2></li><li><h2><b><span>Ability to drive excellence in an ambiguous, frequently changing environment</span></b></h2></li></ul><p></p><p></p><p></p><p></p><p><span>Unleash Your Potential</span></p><p><span>When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and<span> </span></span><i>be your best</i><span>, and our AI agents accelerate your impact so you can<span> </span></span><i>do your best</i><span>. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.</span></p><p></p><p><span>Accommodations</span></p><p><span>If you require assistance due to a disability applying for open positions please submit a request via this </span><a href="https://careers.mail.salesforce.com/accommodations-request-form" target="_blank">Accommodations Request Form</a>.</p><p></p><p></p><p><span>Posting Statement</span></p><p><span><span>Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. </span></span><a target="_blank" href="https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal">Know your rights: workplace discrimination is illegal.</a><span><span> Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.</span></span></p><p></p><p></p>In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.  Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.<p></p><p></p><h3></h3><h3></h3><h3></h3><h3></h3>For Washington-based roles, the base salary hiring range for this position is $177,600 to $257,600.<h3></h3><h3></h3><p></p><p></p><p></p><p></p><h3></h3><h3></h3><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p>