To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryProductJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and were looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforces core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.Organization Overview: Digital Enterprise Technology connects people and technology to transform the future of work at Salesforce. Guided by our core values of Trust, Customer Success, Equality, Innovation, and Sustainability, we deliver business outcomes that fuel growth, drive competitive advantage, and empower our employees and customers globally. DET’s scope stretches beyond traditional IT: We are also strategic partners, advocating for the best outcomes for our customers, always innovating, and helping to shape the future of work. We oversee technology strategy, Salesforce on Salesforce, customer and partner enablement, applications engineering, infrastructure, collaboration, enterprise operations, architecture, and program enablement. We are Customer Zero, the best example of Salesforce products delivered globally, at scale, sustainably. Role Overview: We’re looking for a strategic and execution-driven Director of Product Management with deep Salesforce expertise (Sales Cloud, Agentforce Platform, AI) to lead the agentic vision and delivery of intelligent AI agents that power our world-class Sales organization. As Customer Zero, you’ll define the product strategy, roadmap, and execution plan for scalable, secure, and high-impact AI-powered agent experiences across our internal Sales teams. Your work will directly enhance seller productivity and transform how we use Salesforce’s platform to drive innovation from within. You will lead a global team of Product Managers focused on AI agents and automation platform capabilities, while fostering a culture of excellence, innovation, and cross-cloud collaboration. Key Responsibilities:<ul><li>Product Strategy &amp; Vision: Define and drive the strategic direction for AI agents supporting our global Sales teams, optimizing for usability, trust, and business value.</li><li>AI Agent Development: Collaborate cross-functionally with Sales, Engineering, Design, and Data teams to define and execute the roadmap for AI agents in Salesforce &amp; Slack as the primary interface for deployment.</li><li>Data &amp; Content Framework: Shape the data and content strategy that fuels agent intelligence and decision-making.</li><li>Team Leadership: Lead and mentor a high-performing, global team of PMs. Create alignment, enable growth, and drive product excellence.</li><li>AI Evangelism &amp; Innovation: Champion AI maturity across teams. Be a thought leader in scaling autonomous agents and influencing broader product and platform direction.</li><li>Cross-functional Collaboration: Drive alignment with internal stakeholders across sales, engineering, and platform teams to deliver business outcomes.</li></ul> Qualifications:<ul><li>10+ years of product management experience, with deep Salesforce implementation expertise (CRM, Sales Cloud, Platform, Data Cloud, Slack)</li><li>Proven understanding of AI, Copilots, and agent-based architectures</li><li>Strong experience building Sales productivity and automation solutions (Lead, Opportunity, Account Management)</li><li>Clear, compelling communicator with experience in executive-level presentations and cross-functional influence</li><li>Deep knowledge of Lead-to-Cash and Sales GTM processes</li><li>Experience applying the Jobs To Be Done (JTBD) framework in enterprise product development</li><li>Track record of thriving in fast-paced, dynamic environments</li><li>Strong collaboration and team-building capabilities across global and virtual teams</li></ul> Preferred Qualifications:<ul><li>Salesforce certifications: Agentforce Specialist, Administrator, Sales Cloud Consultant, Service Cloud, Slack Admin</li><li>Deep knowledge of Salesforce architecture, principles, and best practices</li><li>Familiarity with emerging trends in Autonomous AI Agents and their impact on enterprise workflows</li></ul>Unleash Your PotentialWhen you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this <a href="https://careers.mail.salesforce.com/accommodations-request-form" target="_blank">Accommodations Request Form</a>.Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. <a target="_blank" href="https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal">Know your rights: workplace discrimination is illegal.</a> Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.<h3></h3><h3></h3><h3></h3><h3></h3><h3></h3><h3></h3>For California-based roles, the base salary hiring range for this position is $230,800 to $334,600.<h3></h3><h3></h3>