Overview:  SageSure is seeking a reliable, detail-oriented IT Operations professional to assist the department leadership with deploying and supporting the hardware and software operations of the Corporate IT team. This role is critical to bolstering the company’s growing remote and local employee populations.    What you’d be doing:  <ul> <li>Effectively manage the inventory/stock of all IT hardware and accessories around the country, specifically in the company’s Tallahassee hardware hub </li> </ul> <ul> <li>Coordinate with the purchasing team to communicate needs for replenishment and replacement of all items </li> </ul> <ul> <li>Assist with pre-hire and post-termination communications with all employees, contractors and temporary staff members </li> </ul> <ul> <li>Maintain inventory records for all received and sent hardware and accessories, filling out and maintaining auditable forms and organizing them </li> </ul> <ul> <li>Assist the Office Operations team with all access control needs (issuing and maintaining all access/entry system records) </li> </ul> <ul> <li>Work with other colleagues on the team to maintain detailed, accurate and auditable records for all critical pieces of hardware in company’s ITAM </li> </ul> <ul> <li>Assist with weekly reports on national inventory, onboarding updates and the tracking of returned equipment </li> </ul> <ul> <li>Train and develop competency with handling the hardware lifecycle of our IT assets (decommissioning, building, deploying, shipping) </li> </ul> <ul> <li>Manage and track outgoing and incoming shipments out of the facility </li> </ul> <ul> <li>Assist with the setup and breakdown of in-facility workstations and IT equipment  </li> </ul> <ul> <li>Be remote-hands as needed with Tier-1 technical support for internal customers </li> </ul> <ul> <li>Train and be available for cross-departmental IT support in applications, networking and desktop support </li> </ul>   We’re looking for someone who has:   <ul> <li>Experience supporting Windows OS, MacOS &amp; Apple iOS    </li> </ul> <ul> <li>Strong knowledge and skills supporting Intune, Microsoft 365, Exchange, SharePoint, Teams, Azure Active Directory  </li> </ul> <ul> <li>Experience with Atlassian (Jira, Confluence, Service Desk)  </li> </ul> <ul> <li>Ability to solve problems quickly and automate processes  </li> </ul> <ul> <li>Basic networking skills  </li> </ul> <ul> <li>Outstanding customer service skills  </li> </ul> <ul> <li>Ability to continuously prioritize, multitask efficiently and work independently  </li> </ul>   Highly preferred candidates also have:   <ul> <li>Preference for associate or bachelor’s degree in a business field </li> </ul> <ul> <li>Highly skilled in executing national policies and procedures at a local level </li> </ul> <ul> <li>Highly creative and adaptive, problem-solving skills </li> </ul> <ul> <li>Interest in project coordination &amp; management </li> </ul> <ul> <li>Strong Excel, Word and PowerPoint skills </li> </ul><div>About SageSure:   Named among the Best Places to Work in Insurance by Business Insurance for four years in a row (2020-2023), SageSure is one of the largest managing general underwriters (MGU) focused on catastrophe-exposed markets in the US. Since its founding in 2009, SageSure has experienced exceptional growth while generating underwriting profits for carrier partners through hurricanes, wildfires, and hail. Available in 16 states, SageSure offers more than 50 competitively priced home, flood, earthquake, and commercial products on behalf of its highly rated carrier partners. Today, SageSure manages more than $1.9 billion of inforce premium and helps protect 640,000 policyholders.    SageSure has more than 1000 employees working remotely or in-office across nine offices: Cheshire, Connecticut; Chicago, Illinois; Cincinnati, Ohio; Houston, Texas; Jersey City, New Jersey; Mountain View, California; Marlton, New Jersey; Tallahassee, Florida; and Seattle, Washington.     SageSure offers generous health benefits and perks, including tuition reimbursement, wellness allowance, paid volunteer time off, a matching 401K plan, and more.   SageSure is a proud Equal Opportunity Employer committed to building a workforce that reflects the spectrum of perspectives, experiences, and abilities of the world we live in. We recognize that our differences make us strong, and we actively seek out diverse candidates through partnerships with organizations, institutions and communities that represent various backgrounds. We champion belonging and inclusion for all identities, including, but not limited to, race, ethnicity, religion, sexual orientation, age, veteran status, ability status, gender, and country of origin, striving to create a culture where all individuals feel valued, respected, and empowered to bring their authentic selves to work.   Our nimble, highly responsive culture nurtures critical thinkers who run toward problems and engineer solutions. We relentlessly pursue better outcomes by investing in the technology, talent, and tools that position us to succeed in demanding markets. Come join our team! Visit <a href="sagesure.com/careers">sagesure.com/careers</a> to find a position for you.</div>