<div>At Sabio Group, were dedicated to fostering an environment where employees thrive. Since 1998, weve built a dynamic culture that is both challenging and fun, driven by a team of ambitious, knowledgeable individuals who are passionate about leading the CX revolution. Were seeking creative, resourceful people to join our fast-growing organisation, where youll have the opportunity to develop your skills and contribute to a culture of continuous learning.<br /><br />We work with some of the world’s largest organisations across various industries, delivering exceptional digital customer experiences through our unique blend of expertise, technology, and insight. As one of Europe’s fastest-growing providers of CX transformation solutions, we’re committed to sustainability, diversity, and inclusion, ensuring our workforce reflects the diverse society we serve. Join us and help shape the future of customer experience.<br /><br />We are currently looking for a passionate and enthusiastic<strong> Associate Client Manager </strong>to join our team. <br /><br />We look for people with the right cultural fit having what it takes to drive our business forward. We also look for people who are keen to develop new knowledge and skills, because our growth is ultimately dependent on yours. You will play an important role in driving change within our business.<br /><br /></div> <h2> Key Responsibilities </h2> <div><strong>Client Account Management</strong></div><div><br /></div><ul><li>Act as the primary day-to-day contact for long-tail accounts, ensuring consistent and professional service delivery</li><li>Manage contract renewals, extensions, and basic upsell/cross-sell opportunities within assigned accounts.</li><li>Escalate larger opportunities or risks to senior Client Managers.</li><li>Maintain accurate client records and pipeline data within the CRM.</li></ul><div><strong>Sales Administration</strong></div><ul><li>Prepare contracts, quotes, purchase orders, and invoices with high accuracy.</li><li>Support the Commercial Sales team in compiling proposals, pricing, and client presentations.</li><li>Coordinate with Finance, Legal, and Operations to ensure compliance with contractual, financial, and operational processes.</li><li>Track and report on renewals, pipeline progress, and sales metrics.</li></ul><div><strong>Commercial &amp; Strategic Support</strong></div><ul><li>Qualify and respond to inbound sales enquiries from long-tail clients.</li><li>Provide insights into customer satisfaction, retention risks, and service opportunities.</li><li>Contribute to continuous improvement of sales administration, reporting, and processes.</li><li>Support account planning and commercial governance activities where relevant.</li></ul> <h2> Benefits </h2> <div>This is your chance to join and friendly and passionate team that will motivate you to learn and develop your career in the company.<br /><br /><strong>Benefits may include:<br /></strong><br />Remote/Flexible work<br />Private health<br />LinkedIn Learning<br />Plus many more! (Benefits are dependant on your base location.)<br /><br /><strong>The Small Print</strong><br /><br />Strictly No Agencies; any submission of resumes without prior request from Sabio Group will not be deemed as an introduction and therefore will not warrant an introduction fee. All applicants must have the right to work in the territory to which the role relates (UK &amp; EU). Sabio Group are unable to offer sponsorship on any roles advertised. <br /><br /></div>