Date Posted:2024-05-01Country:AustraliaLocation:AUSQLD114: QLD Telecommute, Telecommute, Brisbane, QLD, 4100, AustraliaPosition Role Type:UnspecifiedSenior Field Service Engineer<ul><li>A new career opportunity with the world’s largest Aerospace and Defense technology company</li><li>Key role in national defense programs </li><li>Brisbane remote opportunity</li></ul>Who we are?At Collins Aerospace, we are dedicated to working on the toughest challenges in global aerospace and defence. We are working side-by-side with our customers and partners to dream, design and deliver solutions that redefine the future of our industry. Every day we imagine ways to make the skies and the spaces we touch smarter, safer and more amazing than ever.Your roleWe are seeking a highly skilled and experienced Field Service Engineer to support our government contracts division. The ideal candidate will have a comprehensive background in avionics, radio communications, and technical support, particularly within the defense sector. The candidate must possess strong problem-solving skills, exceptional communication abilities, and a proactive attitude towards achieving project objectives. This position requires the ability to work independently as well as collaboratively within a team environment.Key Responsibilities:<ul><li>Provide technical support and troubleshooting for various government contracts related to avionics systems, radio communications, and other defense-related equipment.</li><li>Support testing activities within the program as required &amp; liaise with key stakeholders to ensure that planned testing meets their requirements.</li><li>Work collaboratively with the Technical and System Engineering Teams to establish testing/V&amp;V priorities and ensure a joined-up approach for the System Integrator.</li><li>Serve as the primary point of contact for clients, addressing their inquiries, providing solutions, and ensuring customer satisfaction.</li><li>Manage and coordinate project activities, including equipment installation, configuration, testing, and maintenance, adhering to project timelines and requirements.</li><li>Conduct training sessions for end-users and customer personnel, ensuring their proficiency in operating and maintaining equipment according to specified standards.</li><li>Maintain accurate records of project activities, including technical documentation, service reports, and project updates. Provide regular progress reports to project stakeholders.</li><li>Work closely with internal teams, including engineers, project managers, and logistics personnel, to achieve project objectives and deliver exceptional service to our clients.</li><li>Identify opportunities for process improvement, efficiency enhancements, and cost-saving measures within the scope of project activities.</li><li>Work closely with our Business Development team to provide product technical support, trial, demonstrations, trade shows and customer meetings assistance.</li></ul>Skills and Qualifications<ul><li>Cert IV or higher in Electrical Engineering, Computer Science, or related field. Equivalent experience will be considered.</li><li>Minimum of 5 years of relevant experience in field service engineering, preferably within the defense industry.</li><li>In-depth knowledge of avionics systems, radio communications, and related technologies, including but not limited to HF – VHF – UHF, Tactical Radio Systems (such as ARC-210, HF-9500), and military GPS systems.</li><li>Proficiency in troubleshooting complex technical issues, both independently and as part of a team.</li><li>Strong interpersonal skills with the ability to effectively communicate technical concepts to audiences, including clients and internal stakeholders.</li><li>Experience with project management methodologies and tools, with a demonstrated ability to manage multiple projects simultaneously.</li><li>Willingness to travel domestically and internationally as required by project assignments.</li><li>Australian Citizenship and with a current NV1 security clearance.</li></ul>Desirable<ul><li>Bachelor’s degree in electrical engineering, Computer Science, or related field.</li><li>Experience with military standards and regulations, including MIL-STD-810 and MIL-STD-461.</li><li>Familiarity with virtual avionics procedures trainers and simulation technologies, tactical data links.</li><li>Previous experience working with government agencies or military organizations.</li><li>Certifications in relevant technologies or project management (e.g., AGILE Safe etc.).</li><li>Knowledge of supply chain management principles and logistics processes.</li></ul>Benefits<ul><li>Competitive salary package</li><li>Education and training resources and support</li><li>Flexible work options and leave options, including paid parental leave and additional leave per year</li><li>Opportunities to network and connect globally within the RTX network</li><li>Employee Assistance Program and other wellbeing programs</li><li>Free on-site parking</li><li>Free on-site EV charging</li><li>Novated lease</li><li>Fantastic team and amazing culture with career growth opportunities</li></ul>Apply: Apply online at our website <a href="https://careers.rtx.com/global/en/collins-aerospace" target="_blank">https://careers.rtx.com/global/en/collins-aerospace</a>.Successful candidates must be eligible to obtain and maintain an Australian Defence Security Clearance  (NV1 standing); eligibility can be found at <a href="http://www.defence.gov.au/agsva" target="_blank">http://www.defence.gov.au/agsva</a>. This position requires Australian Citizenship and eligibility to be certified compliant with US ITAR technology access requirements.We are Collins Aerospace, and we hope you join us for an exciting career in AEROSPACE and DEFENCE.Collins Aerospace is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.Privacy Policy and Terms:Click on this <a href="https://www.rtx.com/privacy/Job-Applicant-Privacy-Notice" target="_blank">link</a> to read the Policy and TermsRTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.   Privacy Policy and Terms:Click on this <a href="http://www.rtx.com/privacy/Job-Applicant-Privacy-Notice" target="_blank">link</a> to read the Policy and Terms

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