Date Posted:2025-10-14Country:United States of AmericaLocation:HPA32: US054-Mountainhome, PA Spruce Cabin Road , Mountainhome, PA, 18342 USAPosition Role Type:OnsiteU.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.Security Clearance: None/Not RequiredAs the Quality Assurance Manager for our Collins Aerospace Mountainhome, PA site, you’ll play a key leadership role in shaping the direction of product quality, compliance, and operational excellence. This position is ideal for a strategic thinker who thrives in a hands-on manufacturing environment and is passionate about driving a culture of accountability, precision, and continuous improvement. You’ll lead a dedicated team of quality professionals, guiding them through challenges and change, while ensuring our products meet the highest standards of safety, reliability, and performance demanded by the aerospace industry.In this role, you’ll oversee all aspects of the Quality Management System (QMS), maintain AS9100 certification, and serve as a key liaison between internal teams, customers, and regulatory agencies. You’ll own initiatives that enhance product integrity, reduce Cost of Poor Quality (COPQ), and strengthen our reputation for excellence. If you’re motivated by the opportunity to lead teams, solve complex problems, and influence quality across every stage of production—from concept to customer delivery—this role offers the platform to make a lasting impact within one of Collins’ most technically advanced sites.Leadership and Team Management<ul><li>Lead, coach, train and direct the quality organization to foster a culture of accountability, continuous improvement, and operational excellence.</li><li>Provide primary input to hiring, firing, promotion, performance and rewards decisions for quality team.</li><li>Guide teams through change, fostering collaboration, and driving performance excellence in the processing of aerospace components.</li><li>Establish effective relationships with internal and external customers and skillfully communicate quality subject matter knowledge as necessary to effectively manage and influence across multiple levels of stakeholders.</li><li>Ensure employees are adequately trained and work in a safe and environmentally sound manner; execute business decisions fairly, conduct annual performance reviews, hold regular toolbox meetings, provide two-way communications, consistent application of policy/work rules, clear, consistent communication of organizational goals and objectives.</li></ul>Quality Management System (QMS) and Regulatory Compliance<ul><li>Maintain and enhance Quality Management System (QMS) documentation, including work instructions, quality plans, and inspection procedures.</li><li>Monitor and evaluate the effectiveness of the QMS through internal audits, risk assessments, and performance metrics.</li><li>Serve as the primary point of contact for regulatory agencies and customers during audits, inspections, and certifications.</li><li>Support internal and external audits, as well as customer inspections, ensuring organizational readiness and timely closure of any findings</li></ul>Product Quality Assurance<ul><li>Manage product compliance and customer satisfaction improvement initiatives.</li><li>Ensure program estimates and proposals accurately reflect quality requirements, planning, and process consistency.</li><li>Prepare and present departmental metrics and recovery plans as needed.</li><li>Responsible for quality of delivered products and services to our customers, management of quality risks and opportunities, ownership of the customer escape management process, and leadership in resolution of customer expectations and relationships related to quality and mission assurance.</li></ul>Corrective and Preventative Action<ul><li>Drive effective root cause analysis and ensure the implementation of corrective and preventive actions using CORE (Customer Oriented Results and Excellence) problem-solving methodologies; apply CORE (Customer Oriented Results and Excellence), Lean and other continuous improvement techniques to develop and implement process improvement initiatives aimed at increasing quality, throughput and delivery integrity.</li></ul>Continuous Improvement<ul><li>Lead implementation of organization projects and processes to ensure overall quality is continuously improving.</li><li>Develop and execute quality improvement plans that ensure on-going reductions in Cost of Poor Quality (COPQ) and escapes.</li></ul>Education/Experience Needed:<ul><li>Typically requires a University Degree and minimum 8 years prior relevant experience or an Advanced Degree in a related field and minimum 5 years of experience</li></ul>Qualifications We Prefer:<ul><li>Prior AS9100 quality management experience</li><li>Demonstrated ability to build trust and collaborate across departments to align quality initiatives with business goals</li><li>Proven experience managing and developing teams, with a focus on coaching, mentoring, and fostering career growth</li><li>Experience translating system and contractual requirements to ensure full compliance is flowed down through product, assembly, and test documentation</li><li>Strong analytical and problem-solving skills, with expertise in root cause analysis and preventive measures</li><li>Experience in generation, review, and approval of first article inspection reports in accordance with AS9102</li><li>Proficient in blueprint reading and application of GD&amp;T</li><li>Experience achieving/maintaining NADCAP accreditation for special processes such as brazing, heat treat, and paint</li><li>Exceptional communication and interpersonal skills to collaborate effectively across teams and with regulatory agencies</li><li>Experience Reviewing Statement of Work (SOW), Supplier Corrective Action Requests (SCAR), Knowledge of Purchase Order Quality Requirements (Q-Notes, STAMP)</li><li>Experience facilitating cross-functional teams in systematic improvement activities (e.g. 6-sigma, lean manufacturing)</li><li>Work transfer experience</li></ul>What We Offer:Some of our competitive benefits package includes: <ul><li>Medical, dental, and vision insurance</li><li>Three weeks of vacation for newly hired employees</li><li>Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option</li><li>Tuition reimbursement program</li><li>Student Loan Repayment Program</li><li>Life insurance and disability coverage</li><li>Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection</li><li>Birth, adoption, parental leave benefits</li><li>Ovia Health, fertility, and family planning</li><li>Adoption Assistance         </li><li>Autism Benefit</li><li>Employee Assistance Plan, including up to 10 free counseling sessions</li><li>Healthy You Incentives, wellness rewards program</li><li>Doctor on Demand, virtual doctor visits</li><li>Bright Horizons, child and elder care services</li><li>Teladoc Medical Experts, second opinion program</li><li>Eligible for relocation</li><li>And more! </li></ul>Learn More &amp; Apply Now!​Do you want to be a part of something bigger? A team whose impact stretches across the world, and even beyond? At Collins Aerospace, our Mission Systems team helps civilian, military and government customers complete their most complex missions — whatever and wherever they may be. Our customers depend on us for intelligent and secure communications, missionized systems for specialized aircraft and spacecraft and collaborative space solutions. By joining our team, you’ll have your own critical part to play in ensuring our customer succeeds today while anticipating their needs for tomorrow. Are you up for the challenge? Join our mission today. *Please ensure the role type (defined below) is appropriate for your needs before applying to this role.Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again.  Apply now and be part of the team that’s redefining aerospace, every day. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.The salary range for this role is 101,000 USD - 203,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act. Privacy Policy and Terms:Click on this <a target="_blank" href="http://www.rtx.com/privacy/Job-Applicant-Privacy-Notice">link</a> to read the Policy and Terms