As a Principal Quality Assurance Engineer you will own the QA process for your teams or products. You will work with software engineers, content developers, artists, producers, project managers, and product leadership to create value for Players around the world. You will be guided by Riots Test Policy to develop quality activities for every stage of the software development life cycle. Additionally, you will partner with your teams and other craft leaders to arrive at more efficient solutions to everyday problems and improve delivery. You will also be tasked to work with other QA professionals, often remotely to get your work completed. As the Principal QA Engineer and QA Product Craft Lead for TeamFight Tactics, you will serve as the senior-most QA craft expert responsible for shaping how quality is defined, built, and validated across the product. Youll operationalize the product-wide quality strategy in partnership with the Product Quality Lead, translating strategic goals into actionable practices and systems. Youll collaborate with leaders across operations, delivery, tech, creative, and design to assess quality risks and drive targeted improvements. You will lead Initiative Quality Leads, ensuring consistency and evolution of QA practices across the product. You’ll develop scalable quality standards and guidelines that are measurable, adaptable, and integrated across teams. You feel equally comfortable discussing design intent or evaluating delivery velocity and tooling. You’ll work cross-functionally to embed quality into every phase of development. You’ll also partner with central QA teams to align on global standards, tools, and frameworks, adapting them to meet product-specific needs. <h2>Responsibilities: </h2> <ul> <li>Making decisions that impact actions or projects at the business unit and/or department level. This work may have global reach; and you are considered an integral part of an organizations leadership team.</li> <li>Solving significant and unique problems that require an ability to evaluate, scope and execute on solutions that may be a team or initiative wide effort.</li> <li>Direct individual contributors or even small teams on specific work projects. You can be held accountable for the success of others.</li> <li>Direct others &amp; independently determines methods and procedures for key initiatives</li> </ul> <h2>Required Qualifications:</h2> <ul> <li>12+ years of Software Quality Assurance Experience, with multiple proven product successes.</li> <li>8 years of Experience defining and implementing test approaches as part of an overall test strategy.</li> <li>5 years of Experience coaching QA team members on test design, planning and execution.</li> <li>5 years of Experience driving continuous improvement processes within a team.</li> <li>5 years of Experience tasking remote teams and providing feedback on effectiveness.</li> </ul> <h2>Desired Qualifications:</h2> <ul> <li>Development experience across several platforms; mobile, console, and PC.</li> <li>Preferred Licenses/certifications:</li> <ul> <li>ISTQB Foundation Level</li> <li>ISTQB Agile Tester or ICAgile Agile Testing (ICP-TST)</li> <li>ISTQB Expert Level</li> <li>ISTQB Advanced Test Manager</li> <li>ICAgile Test Expert (ICE-AT)</li> </ul> </ul> For this role, youll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players experiences, this could be your role!   <h2>Our Perks:</h2> Riot has a focus on work/life balance, shown by our open paid time off policy, in addition to other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner and children, and a 401k with company match. Check out our <a href="https://www.riotgames.com/en/work-with-us/overview">benefits pages</a> for more information. At Riot Games, we <a href="https://www.riotgames.com/en/who-we-are/values" target="_blank">put players first</a>. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.   It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act. Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories: <ul> <li>Safeguarding confidential and sensitive Company data </li> <li>Communication with others, including Rioters and third parties such as vendors, and/or players, including minors</li> <li>Accessing Company assets, secure digital systems, and networks</li> <li>Ensuring a safe interactive environment for players and other Rioters</li> </ul> These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.