Job Description:

Department Overview

Global IT Solution Office (Department)
The Global IT Strategy Office is responsible for implementing and managing internal strategic IT solutions that have a global impact on the Rakuten Group, Inc. We provide critical IT services to internal users worldwide, driving efficiency and innovation across the organization.

Global IT Planning Section

The Global IT Planning Section plays a central role in supporting internal global strategy and promoting cross-functional collaboration. In a global environment, the team is at the heart of communication, facilitating smooth discussions and operations, and is committed to continuous improvement.

Position:

Why We Hire

To fill a vacancy and enhance organizational effectiveness.

Position Details

The Global IT Planning Section plays a central role in supporting Rakuten Groups internal global IT strategy, promoting cross-functional collaboration, and contributing to continuous improvement.

In this position, you will primarily be responsible for the following tasks:

- Facilitating efficient and smooth communication to enable consensus building and drive collaboration.

- Facilitating discussions at the department and section manager levels, guiding meetings to appropriate conclusions within a limited time frame.

- Proactively addressing necessary areas from a strategic organizational management perspective, contributing to the achievement of organizational goals.

- Actively identifying changes in circumstances and opportunities for improvement within existing processes, and proposing improvement plans.

While there is a possibility of future involvement in team management, this position is currently focused on contributing to the organization as a team member.

Work Environment

- Working at the heart of a global organization

- A culture that fosters and values initiative

- A culture of open exchange of ideas

- Our teams global diversity fosters a unique working environment and team dynamic.

Mandatory Qualifications:

- Communication skills and experience, over 3 years in an English-speaking business environment

- Experience proactively engaging in organizational and process improvement initiatives.

- Proven facilitation skills and experience leading meetings and discussions with both internal and external stakeholders.
- Project management experience, over 5 years, in the IT industry

- Understanding of stakeholder management and expectation management.

Desired Qualifications:

- Understanding of IT development processes.

- Experience working as a consultant in organizational and process improvement.

- Experience facilitating discussions with department and section manager-level stakeholders.

- Experience collaborating with diverse stakeholders with conflicting interests.

- Strong self-management skills, particularly in prioritizing tasks.

- Values team success over individual achievement.

- Values contributing to smooth organizational operations.

- Japanese language proficiency.

Additional information on English Qualification

Advanced Level of English is required.

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Languages:

English (Overall - 3 - Advanced), Japanese (Overall - 3 - Advanced)