<div><b>Data Engineer III/ IV - IN (Operation/ Supports)</b></div><div><br /></div><div><b>Work Location - </b><span>Remote</span> Work From Home</div><div><b>Shift:</b> Rotation Shifts (24/7)</div><div><b>Experience:</b> 7-12 years</div><div><br /></div><div><b>Job Description </b></div><div><br /></div><div><b>Summary</b></div><div><br /></div><div><span>The Data engineer is responsible for managing and operating upon</span><b> Databricks, Dbt, SSRS, SSIS, AWS DWS, AWS APP Flow, PowerBI/Tableau</b><span>. The engineer will work closely with the customer and team to manage and operate cloud data platform.</span> </div><div><br /></div><div><br /></div><h3>Job Description</h3><ul><li>Leads Level 4 operational coverage: Resolving pipeline issues / Proactive monitoring for sensitive batches  / RCA and retrospection of issues and documenting defects.</li><li>Design, build, test and deploy fixes to non-production environment for Customer testing. Work with Customer to deploy fixes on production upon receiving Customer acceptance of fix.</li><li>Cost / Performance optimization and Audit / Security including any associated infrastructure  changes</li><li>Troubleshooting incident/problem, includes collecting logs, cross-checking against known issues, investigate common root causes (for example failed batches, infra related items such as connectivity to source, network issues etc.)</li><li>Knowledge Management: Create/update runbooks as needed .</li><li>Governance: Watch all the configuration changes to batches and infrastructure (cloud platform) along with mapping it with proper documentation and aligning resources.</li><li>Communication: Lead and act as a POC for customer from off-site, handling communication, escalation, isolating issues and coordinating with off-site resources while level setting expectation across stakeholders </li><li>Change Management: Align resources for on-demand changes and coordinate with stakeholders as required </li><li>Request Management: Handle user requests – if the request is not runbook-based create a new KB or update runbook accordingly </li><li>Incident Management and Problem Management, Root cause Analysis, coming up with preventive measures and recommendations such as enhancing monitoring or systematic changes as needed.</li></ul><h3>Skill</h3><ul><li>Good hands-on <b> Databricks, Dbt, SSRS, SSIS, AWS DWS, AWS APP Flow, PowerB</b>I/<b>Tableau</b></li><li>Ability to read and write sql and stored procedures.</li><li>Good hands-on experience in configuring, managing and troubleshooting along with general analytical and problem-solving skills.</li><li>Excellent written and verbal communication skills.</li><li>Ability to communicate technical info and ideas so others will understand. Ability to successfully work and promote inclusiveness in small groups.</li></ul><h3>Experience/Education</h3><ul><li>Requires a Bachelor’s degree in computer science or other related field plus <b>10+ years</b> of hands-on experience in configuring and managing AWS/tableau and databricks solutions.</li><li>Experience with Databricks and tableau environment is desired.</li></ul><h3>JOb Complexity</h3><ul><li>This role requires extensive problem-solving skills and the ability to research an issue, determine the root cause, and implement the resolution; </li><li>research of various sources such as databricks/AWS/tableau documentation that may be required to identify and resolve issues.</li><li>Must have the ability to prioritize issues and multi-task.</li></ul>

Rackspace

Data Engineer III/IV -G (R-21564)

Rackspace

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