We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry.

This type of work—work that changes the world—is what the tech industry was founded on. So, if youre ready to seize the endless opportunities and leave your mark, come join us.

SHOULD YOU ACCEPT THIS CHALLENGE AS A SENIOR SYSTEMS ENGINEERING MANAGER YOU WILL…..

Live the Pure Values: Persistence, Creativity, Teamwork, Ownership, and Customer-first
Lead the Costa Rica SE Center of Excellence (CoE): Drive the development and success of the CoE to support the core SE business, focusing on repeatable fleet lifecycle management and pre and post sales tasks
Demonstrate effective people development: Develop and nurture Associate SEs (ASEs) within the CoE, ensuring they are equipped to handle complex technical challenges and support the core SE organization. Coach and build mentors/leaders on the ASE team to aid in onboarding and continued development and success of other ASEs
Work with other senior leaders at Pure to improve existing offerings, as well as jointly creating new service offerings to drive greater revenue and customer experience.
Drive technical account management: Oversee technical account management to ensure seamless implementation and ongoing support of Pure Storage solutions, fostering strong internal and external stakeholder relationships
Lead from the front, with the help of your technical leads, be ready to take a “hands-on” approach to helping ASEs succeed with technical validation, technical proposals, driving customer feature adoption, owning lifecycle management, and delivering an outstanding customer experience
Use your experience to lead ASEs to hitting their SLAs and KPIs, with the ultimate goal of an amazing customer experience and additional revenue for Pure Storage
Refine strategy and tactics: Develop and refine strategies and tactics within the CoE to support the technical responsibilities of the core SE business
Enhance pre-sales and post-sales efforts: Ensure the CoE effectively supports both pre-sales and post-sales activities, optimizing customer engagement and satisfaction
Promote adoption of new capabilities and products: Support strategies to drive the adoption of new capabilities and products among customers, ensuring they realize the full value and benefits

WHAT YOU’LL NEED TO BRING TO THIS ROLE...

2-5 years of Management experience leading high performing Sales Engineers
A strong passion for helping others grow their skill sets, as well as a “hands-on” approach to assisting others
Strong knowledge of digital transformation to a Cloud Native architecture, On-Prem, Public Cloud, Provisioning Automation, and Containers
Deep understanding of the architecture, design and implementation of multi-tiered client/server and web-based computing solutions
Prior experience in setting team strategy to acquire new prospects and converting them into clients
Excellent verbal and written interpersonal skills
BS in CS, EE or other technical degree and/or equivalent experience

ADDITIONAL KNOWLEDGE IN THESE AREAS ARE A PLUS:

Knowledge of business impact of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN) Desired
Experience supporting the sales of storage, networking or systems solutions to a combination of large accounts and data centers or equivalent work experience.
Knowledge of VMWare, Local Area Networking, Ethernet, TCP/IP and general networking

The annual base salary range is: $184,000-311,000.

Salary ranges are determined based on role, level and location. For positions open to candidates in multiple geographical locations, the base salary range is reflective of the labor market across the applicable locations.

This role may be eligible for incentive pay and/or equity.

And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events - check out purebenefits.com for more information.

## LI-REMOTE,

WHAT YOU CAN EXPECT FROM US:

Pure Innovation: We celebrate those who think critically, like a challenge and aspire to be trailblazers.
Pure Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been Named Fortunes Best Large Workplaces in the Bay Area™, Fortunes Best Workplaces for Millennials™ and certified as a Great Place to Work®!
Pure Team: We build each other up and set aside ego for the greater good.

And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources and company-sponsored team events. Check out purebenefits.com for more information.

ACCOMMODATIONS AND ACCESSIBILITY:

Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at TA-Ops@purestorage.com if you’re invited to an interview.

WHERE DIFFERENCES FUEL INNOVATION:

We’re forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn’t just accepted but embraced. That’s why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership. At Pure Storage, diversity, equity, inclusion and sustainability are part of our DNA because we believe our people will shape the next chapter of our success story.

Pure Storage is proud to be an equal opportunity employer. We strongly encourage applications from Indigenous Peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and people with intersectional identities. We also encourage you to apply even if you feel you don’t match all of the role criteria. If you think you can do the job and feel you’re a good match, please apply.