Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.  Roles &amp; Responsibilities:Install/ Deploy: Defines the optimal procedure to install or deploy PTC Applications and its supporting 3rd Party Software. Evaluates install and deployment procedures for required changes based on version changes of PTC Application and its supporting 3rd Party Software. Demonstrates ability to resolve customer changes for best practice requirements independentlyConfigure/Maintain Evaluates and identifies required changes to the rehost or refresh procedures based on the different version of PTC Application Software. Creates execution plans for the setup and configuration of Single Sign On for customers. Demonstrates expertise in performance tuning of PTC Applications and supported 3rd Party Software.Upgrade Develops expertise in executing documented upgrade procedures for PTC application. Creates upgrade execution procedures for knowledge repositories specific to versions of PTC Application Software.Cloud Experience Demonstrates expertise in at least one of the major Cloud providers (Azure, AWS, Google). Uses knowledge of the capabilities of at least one major Cloud provider in making decisions of what resources to utilize in what circumstances.Mentoring Mentors junior members of the team in the areas of product knowledge and technical expertiseInfluencer Work with Principals and Fellows to communicate trends in manual effort and help define requirements based on those trends for R&amp;D to make the products more cloud ready and reduce the amount of work required by the cloud team.Preferred Skills and Knowledge: • Basic Administration skills in Windchill PDMLink • Windchill CAD Data management and visualization • Basic understanding of Windchill Rehost and upgrade • Advance command line Linux Skills • DB and VMware knowledge • Java, JS &amp; Basic Apache • Awareness/Experience using a Ticketing System like Salesforce or Service Now • Experience with Zabbix monitoring software or something comparable • Understanding of Cloud and support stack • Strong, proven diagnostic and Troubleshooting Skills • Excellent problem-solving and communication skills, in particular with the customer. • Excellent Communication Skills; Verbal and Written • Ability to synthetize situation, issues and risks and priority actions for management level understanding Basic Qualifications: • 3-4 years of hands on experience with Windchill PLM, Linux and AWS/Azure. • Bachelors degree in Computer Science, Computer Engineering, Electrical Engineering, or related STEM field and 4+ years of professional experience.Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you. If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws. <a target="_blank" href="http://www.ptc.com/en/documents/policies/privacy/job-applicants">Review our Privacy Policy here</a>.