<h1>Position Overview</h1>At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As an International Trade Services Specialist within PNCs Global Trade Operations Group, you will work from PNCs Houston, Texas office for one week and then work remotely the next week. In this role, you will process commercial letter of credit transactions for trade products and work with import and export clients. You will review complex documents and send important information to foreign banks. Qualifications: -4+ years of trade operations experience including Letter of Credit. Combination of education and experience will be considered. -Standby Letter of Credit is a plus. -Ability to carefully review detailed information with accuracy. -Good customer service skills -Ability to write customer correspondence.<h1>Job Description</h1><ul><li>Utilizes international trade-specific procedures, rules, guidelines and regulations. Evaluates and executes moderate to complex transactions, or may provide onboarding assistance for trade products. Approves international trade services transactions and processes. May have specific responsibility for one or multiple specialized products or functional areas.</li><li>Processes and/or consults on moderate to  complex trade transactions of varying risk and financial value in accordance with procedures, rules, guidelines and regulations. Identifies and addresses exceptions and escalated items. Interacts with internal and external stakeholders to complete transactions. May assist with training/coaching of new hires.</li><li>Administers trade compliance program against all trade transactions and escalates as necessary in order to mitigate bank risk. May work with international sales on regulatory compliance, legal matters and customer related documentation.</li><li>Consults with internal and external stakeholders on moderate to complex transactions. Provides responses and documentation to inquiries and ad hoc requests for all international trade products. May assist with the onboarding of new clients.</li><li>Performs secondary review of basic to moderate transactions and related documents. Verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures. May review reports to process transactions or to monitor new customer onboarding.</li></ul>PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:<ul><li>Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.</li><li>Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNCs Enterprise Risk Management Framework.</li></ul><h1>Qualifications</h1>Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.<h2>Preferred Skills</h2>Accountability, Customer Solutions, Detail-Oriented, Ensure Compliance, Learning Quickly, Personal Initiative, Process Improvements, Results-Oriented, Risk Mitigation Strategies, Standard Operating Procedure (SOP), Written Communication<h2>Competencies</h2>Accuracy and Attention to Detail, Decision Making and Critical Thinking, Effective Communications, Flexibility and Adaptability, Managing Multiple Priorities, Operational Functions, Problem Management Process, Products and Services, Standard Operating Procedures<h2>Work Experience</h2>Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 4+ years of related business or functional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.<h2>Education</h2>Bachelors (Required)<h2>Certifications</h2>No Required Certification(s)<h2>Licenses</h2>No Required License(s)<h1>Benefits</h1>PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.To learn more about these and other programs, including benefits for full time and part-time employees, visit <a target="_blank" href="http://yourpnctotalrewards.com">Your PNC Total Rewards</a>.<h1></h1><h1>Disability Accommodations Statement</h1>If an accommodation is required to participate in the application process, please contact us via email at <a href="mailto:AccommodationRequest@pnc.com" target="_blank">AccommodationRequest@pnc.com</a>. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses.  Applicants may also call 877-968-7762 and say Workday for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace.  We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.<h1>Equal Employment Opportunity (EEO)</h1> PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.<h1>California Residents </h1>Refer to the <a href="https://content.pncmc.com/live/pnc/aboutus/HR/Onboarding/PNC_CCPA_Privacy_Disclosure_Employee.pdf" target="_blank">California Consumer Privacy Act Privacy Notice</a> to gain understanding of how PNC may use or disclose your personal information in our hiring practices.