<h2>🪶 You are:</h2>Energized by owning high-stakes, cross-functional outcomes. You have a bias for action and aren’t afraid to dive into messy middle-ground problems—whether legal bottlenecks, engineering scoping, or business development gaps. You enjoy taking a problem from ambiguity to clarity and leaving the system better than you found it.You’re equally comfortable being hands-on and stepping back to design scalable solutions. You can talk strategy in one conversation and execute a checklist in the next—and know how to bring stakeholders along at each step.If you’re excited about shaping the future of tokenized real-world assets and playing an instrumental role in onboarding the next wave of institutional crypto adoption, we’d love to meet you.<h2>🪶 Overall Responsibilities</h2><ul><li>Own onboarding and operational delivery for key issuer and protocol accounts, working across legal, product, engineering, and business development teams to drive deployments to completion</li><li>Act as the primary point of contact for a portfolio of high-impact strategic accounts, ensuring they meet onboarding, deployment, and performance milestones</li><li>Identify, prioritize, and integrate new issuers and protocols that align with Nest’s liquidity, risk, and APY objectives, collaborating with BD and capital teams to incorporate them into the roadmap</li><li>Manage and triage cross-functional support needs across product, operations, and ecosystem teams to unblock deals and accelerate deployments</li><li>Surface and escalate risks or resource bottlenecks across product, engineering, and operations; work proactively to mitigate issues and maintain deployment velocity</li><li>Provide structured reporting and insights on deployment progress, operational gaps, and ecosystem opportunities; deliver actionable recommendations to improve collaboration and execution</li><li>Design and propose scalable improvements to product operations processes, developer support channels, and cross-functional coordination</li></ul><h3>Within 1 month, you should expect to…</h3><ul><li>Quickly onboard, take ownership of key accounts, and drive initial deployments while identifying immediate operational gaps</li></ul><ul><li>Own 2+ key issuer accounts and drive them to onchain deployment within deadlines</li><li>Shadow and complete 1 legal onboarding process to build fluency in product/ops workflows</li><li>Identify at least 2 additional high-priority issuers for onboarding and integrate them into the roadmap</li></ul><h3>Within 2 months, you should expect to…</h3><ul><li>Expand ownership across more accounts and partnerships, while building a system-level view of operations and product support needs</li><li>Own 2+ additional accounts and 1 strategic protocol partnership, aligning internal resources to enable deployment</li><li>Conduct a triage of ecosystem and BD requests to prioritize high-impact integrations</li><li>Proactively surface lagging deals and coordinate across teams to unblock or accelerate deployments</li></ul><h3>Within 3 months, you should expect to…</h3><ul><li>Broaden strategic influence, implement process improvements, and deliver recommendations to scale operations and cross-functional collaboration</li><li>Deliver a report proposing improvements across legal, operations, product, and BD collaboration</li><li>Recommend and co-design a structured developer support channel with ecosystem and devrel teams</li><li>Expand account ownership to include 2+ additional strategic protocols, and finalize terms</li></ul><h2>🪶 Qualifications</h2><h3>Must Have</h3><ul><li>5+ years experience in product operations, partner operations, product management, or a similar role in a fast-paced, cross-functional environment - ideally a startup that went through hyper-scale</li><li>Demonstrated ability to own and drive complex projects across legal, technical, and business stakeholders with tight timelines</li><li>Experience working in crypto, DeFi, fintech, or institutional finance, with exposure to tokenization, vaults, or onchain financial products</li><li>Exceptional problem-solving and unblocker mindset—ability to navigate ambiguity, clear blockers, and proactively push deals forward</li><li>Clear, structured communicator with a track record of writing executive-level summaries, reports, or recommendations</li><li>Strong understanding of crypto ecosystems, protocols, and key industry players</li><li>Comfortable working with legal, engineering, product, and BD teams simultaneously, and speaking their respective “languages”</li></ul><h3>Nice to Have</h3><ul><li>Prior experience managing institutional onboarding or issuer onboarding in tokenized assets, structured products, or similar</li><li>Familiarity with onchain deployment processes, smart contract interactions, or technical product ownership</li><li>Experience working in highly regulated environments or coordinating across legal/compliance teams</li><li>Previous experience improving developer or partner support systems (e.g., devrel enablement, creating scalable onboarding channels)</li><li>Prior exposure to capital markets, APY mechanics, or vault yield strategies</li></ul>

Plume Network

PDE - Product Operations

Plume Network