Strategy & Operations Associate (f/m/d)

Strategy & Operations,Business Operations,Strategic Operations,Associate,Stakeholder Management,Change Management,Cross-functional collaboration,Planning Cycles,Business ManagerDigitizing contractor companies? We love it.

We are plancraft - and we are passionate about revolutionizing the craft & construction industry with our straightforward software. Our vision is nothing less than to become Europe’s number one contractor operating system. With the backing of Europe’s top investors, we provide a leading SaaS solution that simplifies the management and operations in crafts businesses. On our mission we are always guided by our values: being ## stoked about what we do, achieving things ## together as a team and being ## downttoearth.

Do you thrive on solving complex problems and driving clarity in fast-paced environments? Then you’re in the right place. As our Strategy & Operations Associate (f/m/d) you’ll play a crucial role in scaling our internal operations and ensuring strategic initiatives are executed with focus and excellence. You’ll work closely with our VP People & Finance and collaborate across teams to coordinate impactful projects, build processes, and unlock leverage across the company.

Key Responsibilities:

• Strategic execution: Drive and manage high-impact, cross-functional projects from idea to implementation.
• Process & structure: Build internal systems and routines (OKRs, planning, documentation) to help plancraft scale smoothly.
• Operational glue: Act as a coordination hub for leadership cadences and company-wide initiatives.
• Problem solver: Spot inefficiencies, propose solutions, and help teams work better together.
• Right-hand support: Enable the VP People & Finance and other leaders by taking ownership of day-to-day business ops and priorities.
• Creative contributor: Bring fresh ideas to how we work, stay curious, and help improve our operating system every day.

Are you a Match?

Must haves:

• 2–4 years experience in project management, strategy, business operations or a similar role – ideally in a SaaS/B2B or consulting context.
• Strong organizational skills with an analytical and structured mindset.
• Proven track record of independently managing strategic projects.
• High ownership, self-management, and a proactive, solution-oriented attitude.
• Excellent communication and stakeholder coordination skills.
• Curiosity for business models, team collaboration, and internal tooling.
• Fluency in German and English.

Nice to haves:

• Experience with scaling startups, operating systems (OKRs, planning), or internal tools like Notion, Personio.
• Familiarity with cross-functional collaboration (Product, GTM, RevOps).
• Interest or background in finance, org development, or strategic planning.

• Our Team: We are a team of passionate, committed individuals who are determined to realize our vision.
• Influence: Take direct responsibility and have a say in a flat-hierarchy company.
• Dynamics: Experience the agility of a startup in its early days, learn continuously, and build tomorrow’s craftsman software today.
• Growth: We foster a culture of direct feedback, continually exchanging knowledge and using today’s lessons to shape tomorrow’s success.
• Top-Tier Technology: Hardware at the highest level: You get a MacBook and top over-ear headphones
• Location: Our central office is located in Hamburgs vibrant Schanze district.
• Holidays: Your well-being is important to us. That’s why we offer you 30 vacation days, plus December 24th as an additional day off every year.
• Benefits: Enjoy perks like subsidized mobility (25% off Deutschland Ticket, a BahnCard 25 or JobRad) and Wellbeing offers (Urbans Sports Club membership). Plus participate in regular company-wide team events and off-sites.
• Relocation bonus: We provide financial support for your move to Hamburg.
• International environment: We are a team made up of different nationalities, so our company language is English.