The CompanyPayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.Job Summary:This job oversees load balancers and CDN platforms, handles outages, leads network design, supports system availability, deploys equipment, implements best practices, offers on-call support, manages global teams, communicates incident impacts, and creates documentation.Job Description:Essential Responsibilities: <ul><li>Oversee load balancers, Global Server Load Balancing (GSLB) equipment, Content Delivery Network (CDN) platforms, and troubleshoot client/server issues.</li><li>Handle proactive and reactive outages, work with vendors, and take ownership of network incidents, escalations, and root cause analysis.</li><li>Lead backbone network design and architecture for on-premises and public cloud migration, and build hybrid connectivity solutions.</li><li>Work with business unit leadership, product managers, and customers to develop project objectives, timelines, and feature requirements.</li><li>Support network system availability, manage network capacity, and ensure compliance with Information Security standards.</li><li>Deploy equipment, manage SSL certificate hosting and renewal, and build infrastructure for data centers and cloud environments.</li><li>Implement and continually improve operational procedures, systems, and network engineering best practices.</li><li>Offer on-call support, monitor infrastructure and hosted services, and troubleshoot complex issues.</li><li>Manage and influence global teams, provide guidance and support, and mentor team members in areas of expertise.</li><li>Communicate incident impacts, risks, and mitigation plans to executives, document incident information, and create network engineering documentation and best practices.</li></ul>Minimum Qualifications:<ul><li>Minimum of 5 years of relevant work experience and a Bachelors degree or equivalent experience.</li></ul><div><div><div><div><div><div><div>Preferred Qualification:</div></div></div></div></div></div></div>Position SummaryWe are seeking a highly skilled Senior Microsoft 365 Engineer to design, implement, and maintain our modern collaboration, communication, and productivity environments. The ideal candidate will have deep expertise in Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive), with strong working knowledge of Google Workspace and experience managing hybrid deployments. This role will be critical in optimizing our cloud productivity ecosystem, ensuring security, scalability, and seamless user experiences across platforms.Key Responsibilities<ul><li>Architecture &amp; Design<ul><li>Lead the design, migration, and optimization of Microsoft 365 services in cloud and hybrid environments.</li><li>Contribute to strategic planning and roadmap development for M365 and related productivity tools.</li></ul></li><li>Implementation &amp; Administration<ul><li>Manage and configure M365 core services: Exchange Online, Teams, SharePoint Online, OneDrive for Business, Intune, Power Automate, and Power BI.</li><li>Support and integrate Google Workspace applications as part of cross-platform collaboration strategies.</li><li>Oversee hybrid environments (on-premises Exchange, Active Directory, Azure AD Connect).</li></ul></li><li>Security &amp; Compliance<ul><li>Implement and maintain security best practices, including Conditional Access, DLP, encryption, MFA, and Microsoft Purview solutions.</li><li>Ensure compliance with corporate policies, industry regulations, and data governance standards.</li></ul></li><li>Integration &amp; Automation<ul><li>Develop and maintain workflows and automation using PowerShell, Power Automate, and APIs.</li><li>Integrate M365 and Google Workspace with other enterprise applications and identity providers.</li></ul></li><li>Support &amp; Optimization<ul><li>Serve as the senior escalation point for complex M365 and Google Workspace issues.</li><li>Analyze usage patterns to recommend and implement performance and adoption improvements.</li></ul></li><li>Documentation &amp; Training<ul><li>Create and maintain technical documentation, architecture diagrams, and SOPs.</li><li>Mentor junior team members and conduct user training where needed.</li></ul></li></ul>Required Qualifications<ul><li>Experience:<ul><li>7+ years in enterprise-level Microsoft 365 administration, engineering, or architecture roles.</li><li>Proven experience with Exchange Online, Microsoft Teams, SharePoint Online, and OneDrive.</li><li>Proficiency with Azure Active Directory and hybrid identity configurations.</li><li>Strong PowerShell scripting and automation skills.</li></ul></li><li>Google Workspace:<ul><li>Hands-on experience administering Google Workspace (Gmail, Drive, Calendar, Meet, etc.).</li><li>Familiarity with coexistence and migration between M365 and Google Workspace.</li></ul></li><li>Hybrid Environments:<ul><li>Experience managing hybrid Exchange and Active Directory setups.</li><li>Understanding of network, security, and identity challenges in hybrid cloud adoption.</li></ul></li><li>Certifications (Preferred):<ul><li>Microsoft 365 Certified: Enterprise Administrator Expert</li><li>Google Workspace Administrator Certification</li><li>Microsoft Certified: Security Administrator Associate or equivalent.</li></ul></li></ul>Preferred Attributes<ul><li>Excellent problem-solving and analytical skills with a proactive mindset.</li><li>Strong interpersonal and communication skills, able to collaborate across technical and non-technical teams.</li><li>Experience in regulated industries with strict compliance requirements.</li><li>Ability to work in a fast-paced environment managing multiple priorities.</li></ul>Employment Details<ul><li>Location: Hybrid (Remote + On-site as needed)</li><li>Employment Type: Full-time, Permanent</li></ul>Subsidiary:PayPalTravel Percent:0-PayPal is committed to fair and equitable compensation practices.Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit <a href="https://www.paypalbenefits.com/" target="_blank">https://www.paypalbenefits.com</a>.The US national annual pay range for this role is $123,500 to $212,850PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit <a href="https://careers.pypl.com/contact-us" target="_blank">https://careers.pypl.com/contact-us</a>.For the majority of employees, PayPals balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.Our Benefits:At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit <a href="https://www.paypalbenefits.com/" target="_blank">https://www.paypalbenefits.com</a>.Who We Are:<a href="https://about.pypl.com/who-we-are/default.aspx" target="_blank">Click Here</a> to learn more about our culture and community.Commitment to Diversity and Inclusion  PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at <a href="mailto:paypalglobaltalentacquisition@paypal.com" target="_blank">paypalglobaltalentacquisition@paypal.com</a>. Belonging at PayPal: Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.Any general requests for consideration of your skills, please <a href="https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Fpaypal.eightfold.ai%2Fcareers%2Fjoin%3Fdomain%3Dpaypal.com&amp;data=05%7C01%7Chmouchel%40paypal.com%7C896c661e48224f2f6c0608db51a99675%7Cfb00791460204374977e21bac5f3f4c8%7C0%7C0%7C638193561037230485%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=iYNNAXZqfoYTLGNP79IEWsPoYxBR8lE1%2BqNN6c2Kmnk%3D&amp;reserved=0" target="_blank">Join our Talent Community</a>. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.