4 days ago

Logo of Outreach

Senior Manager, Detection and Response

$140k - $190k

Outreach

USRemote
As a Detection & Response manager, you will be responsible for protecting Outreachs customers, employees and brand. You will be able to build on your deep technical knowledge and previous incident response experiences in a rapidly growing global SaaS platform.  

In This Role You Will:

  • Lead the Operations & Incident Management team in the protection, detection, response, and recovery of Outreach security across application, cloud, and enterprise domains 
  • Lead response to security incidents as Incident Commander 
  • Maintain and contribute code for our detection and alerting pipeline 
  • Automate detections and response end-to-end, including enrichment and filtering 
  • Hunt for threats across enterprise and production environments, leveraging your experience and security intuition 
  • Act as an escalation point for the tier1/tier2 investigative team 
  • Perform variant analysis and root cause analysis  
  • Develop creative solutions to complex security problems which balance business needs and risk 
  • Perform regular on-call responsibilities both during and off regular business hours (including nights, weekends & holidays), including fulfilling various incident response team roles 
  • Work together with other security engineers and stakeholders to architect and deploy enterprise security solutions 
  • Conduct research to identify threats, vulnerabilities, and trends that may impact Outreach. 
  • Develop and publish emerging threat impact statements and customer communications 
  • Assist with the facilitation of security tabletop exercises 
  • Establish and provide audit evidence and support for various compliance requirements (to include meeting with auditors for ISO 27001/27701, SOC2, and HIPAA) 
  • Provide security operations subject matter expertise for high priority or high impact security and business efforts (RFPs, ongoing deals, etc.) 

Our Ideal Candidate Will Have

  • 8+ years detection & response work in a high-demand security team 
  • Proficiency in reading and writing programing languages like Go, Terraform, JavaScript, etc. 
  • Strong knowledge of common attack vectors 
  • Experience working with a Managed Services Security Provider (outsourced SOC) 
  • Familiarity with AWS, Azure, and Container (Kubernetes) security 
  • Experience with common Linux / Mac OS command line, security monitoring, log analysis, and forensic tools 
  • Ability to work with a high degree of autonomy 
  • Have a passion to learn and thrive in a dynamic and constantly changing environment 
  • Excellent analytical thinking, time management and coordination skills