Senior Business Systems Analyst, CLM

At, ŌURA mission is to empower every person to own their inner potential. With our award-winning ŌURA Ring and app, we help over 2.5 million people turn insights about sleep, activity, and readiness into healthier, more balanced lives. We believe that starts from within — by creating a culture where our team feels supported, included, and inspired to do their best work. Our values guide how we show up for each other and our community every day.

We have offices in San Francisco and San Diego for those who prefer hybrid or office settings. ŌURA employees in other major cities (like Boston and New York) occasionally gather informally at local co-working locations.

The Role

Are you passionate about streamlining legal and sales processes through modern, scalable technology? We’re looking for a Senior Business Systems Analyst to join our IT Go-To-Market (GTM) Technology team, where you’ll play a key role in transforming how ŌURA manages contracts across the business.

This is a high-impact, senior individual contributor role focused on advancing our use of Contract Lifecycle Management (CLM) (Ironclad) and eSignature systems (DocuSign) that support ŌURA’s contracting needs throughout the business.

You’ll be the go-to expert driving the discovery, design, and delivery of solutions that simplify contract workflows, improve user experience, and strengthen compliance. If you’re excited by the opportunity to build systems that help drive operational efficiency and reduce legal risk — this role is for you.

What you will do: 

• Own and manage ŌURA’s CLM (Ironclad) and eSignature (DocuSign) systems, partnering closely with ŌURA’s Legal, Commercial, and IT teams.
• Lead end-to-end delivery of CLM projects — from discovery through rollout — aligning solutions with business goals.
• Identify and implement process improvements, automation opportunities, and system enhancements.
• Create and maintain comprehensive systems documentation, including use cases, data flows, and process diagrams.
• Support change management efforts with cross functional partners for successful adoption of technologies and capabilities by end users.

This is a remote US role with a slight preference for candidates based in EST.

We would love to have you on our team if you have:

• 7+ years of experience with CLM and eSignature platforms (Ironclad and DocuSign) in a Business Systems or IT role.
• Strong understanding of legal contracting processes and sales workflows (e.g., quoting, renewals, approvals).
• Proven ability to lead cross-functional projects with minimal oversight in a fast-paced environment.
• Excellent communication skills; able to collaborate with both technical and non-technical stakeholders.
• Hands-on Ironclad admin and workflow configuration experience is required.

Nice to have:

• Experience in regulated industries such as wearables, medical devices, or consumer electronics.
• Familiarity with APIs and system automation & integration platforms such as Workato.