The Payments department has the responsibility of ensuring that users can utilize their preferred payment method when making purchases. Our coverage for payments and fraud management is global, and our objective is to optimize it to the fullest extent possible.

Main Responsibilities

Monitor existing transactions performance and identifying suspicious trends or activities;
Be responsible for defending disputes/chargebacks and review double charges;
Manage and escalate alerts when required;
Assist with improving the Fraud Prevention rules and best practices;
Drive results with a proven ability to achieve both team and individual goals consistently.

Core Requirements

At least one year of experience in similar roles;
Cards processing knowledge and experience of working with relevant transactions is a must;
Experience in fraud prevention experience in e-commerce or financial industries is a must;
Ability to adapt to fast changing environments;
Details oriented, passionate about quality, with extremely high standards for delivery;
Ability to analyze various datasets and convert findings into suggested action plans;
Passion for problem solving;
Strong knowledge of MS Office;
SQL knowledge considered to be an asset.

Salary Range

Monthly gross salary from 2100 - 3400 EUR.

About Us

Nord Security is a global leader in internet privacy and security solutions and Lithuania’s second tech unicorn. Established in 2012, Nord Security now has more than 1400 employees and serves millions of users worldwide. Our team has a global mission to shape a more secure and peaceful online future for people everywhere. With that in mind, we built several advanced cybersecurity solutions: NordVPN, NordLayer, NordLocker, NordPass, NordProtect, NordStellar, and Saily.

NordVPN is the world’s most advanced VPN service provider, used by millions of internet users worldwide. NordVPN provides double VPN encryption and Onion Over VPN and guarantees privacy with zero tracking. One of the key features of the product is Threat Protection, which blocks malicious websites, malware, trackers, and ads. NordVPN is very user friendly, offers one of the best prices on the market, and has over 5,000 servers in 59 countries worldwide.

And we’re always looking to expand our team of:

• Future shapers

• Restless achievers

• Self-movers

• Honest communicators

• Team players

What We Offer

• Access to Nord Security products. We build solutions used by millions of users worldwide, and you’ll get to experience our products firsthand;

• Professional growth. Internal and external events, online training, conferences, books - everything you need to reach full potential;

• Health benefits. Private health insurance, online and on-site workouts, consultations to feel and be your best;

• Mental wellbeing. Access to mental health tools like Calm, Headspace, and Mindletic. Options for therapy to keep your emotional wellbeing in check;

• Team spirit. Team buildings and parties with games, shows, tastings, food coupons, gifts, and it’s on us;

• More free time. Stay with us and additional vacation days will be added to your calendar;

• Additional paid leave. Additional days are covered by us in cases of illness or special occasions;

• Flexibility. Flexible working time arrangement.

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