<h2>Company:</h2><h2></h2><p></p><h2>Description:</h2><p></p><p>Helps Account Manager review information pertaining to client insurance programs and may help draft insurance and reinsurance contracts.</p><p></p><p>Assists Account Manager to drive business and retention and improve the client experiences throughout the proposal and renewal process.</p><p></p><p>Follows-up regarding endorsements, policy issuance, extensions and cancellations and escalates concerns to direct manager or client team, as appropriate.</p><p></p><p>Supports the renewal cycle by ensuring renewal protocol is completed (via tools available), gathering information, tracking quotes and ensuring documents are issued correctly and on-time in accordance with our professional standards.</p><p></p><p>Maintains proper records for reporting and audit purposes and processes insurance and claims details into the database.</p><p></p><p>Builds and maintains relationships with clients, prospects, client teams and producers to provide best in class service and drive growth and retention.</p><p></p><p>Responds directly to simple client questions and requests, and solicits assistance from Account Manager as needed.</p><p></p><p>Helps ensure all client information is collected, reviewed, updated and communicated to placement team for optimal program solutions and pricing.</p><p></p><p></p><h3></h3><p></p><h3></h3><p></p><h3></h3><p></p><h3></h3><p></p><h3></h3><p></p>The applicable base salary range for this role is $34,700 to $64,600.<h3></h3><p></p>The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.<p></p><p></p>We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.<p></p><p></p><p></p><p></p>

NERA Economic Consulting

Senior Client Service Specialist Irvine - Theory

NERA Economic Consulting