<h2>Company:</h2>Marsh McLennan Agency<h2></h2><h2>Description:</h2>About Marsh McLennan Agency Midwest  Marsh McLennan Agency’s Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services to businesses and individuals across the country. MMA Midwest is consistently recognized as a top workplace, attracting and retaining its insurance talent by rewarding expertise and investing in career development. Colleagues enjoy an award-winning culture that fosters a highly productive and results-driven working environment.A day in the life. As a Client Services Manager, you will serve as a guiding force for the service team, helping navigate client interactions to deliver creative, efficient solutions that create measurable value. You will work closely with the Client Services Director to set team goals related to sales, growth, service execution, innovation, and process improvement. Additionally, you will lead and support various projects aimed at enhancing agency operations and service platforms, while exemplifying MMA Midwest’s core values and long-term vision as an active member of the management team.Our future colleague.We’d love to meet you if your professional track record includes these skills:<ul><li>5+ years’ experience in commercial Property &amp; Casualty insurance at an agency or related company</li><li>Ability to inspire and coach team members to deliver exceptional, personalized client service by building strong relationships, understanding client needs, and advocating for their interests, while ensuring adherence to procedures for efficiency and accuracy</li><li>Proven record of driving consistent execution of client service workflows, monitoring performance metrics, gathering client feedback for continuous improvement, and enhancing team knowledge of industry trends and solutions.</li><li>Onboarding, training, and ongoing development of team members, providing coaching and resources to foster independence, while leading them to achieve specific goals and fostering open communication on performance and accountability</li><li>Recruiting, management, and effective communication with team members, ensuring appropriate workload distribution, adherence to best practices, and continuous development aligned with MMA Midwest’s standards</li></ul>These additional qualifications are a plus, but not required to apply:<ul><li>Property &amp; Casualty license preferred, or the ability to obtain upon hire</li><li>Previous management experience</li><li>BS/BA in Business, Insurance or related field</li><li>CRIS, CPCU, ARM, CISR or other professional insurance designation related to Property &amp; Casualty</li><li>Experience working with Applied Epic, agency management system</li></ul>We know there are excellent candidates who might not check all these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.A Great Place to Work. A Great Place to Perk.Recognized for workplace culture by the likes of Fortune Magazine, The Chicago Tribune and more, our colleagues enjoy an environment that fosters creativity as well as individual and organizational growth. A small sampling of the benefits our colleagues enjoy include:<ul><li>Medical, dental, vision, 401K benefits and more</li><li>The flexibility to work at home or an office, based on your discretion and schedule</li><li>Start with 20 days of paid time off</li><li>A paid day off to volunteer and company-organized volunteer events</li><li>Up to $1,000 per year in matching charitable donations</li><li>Up to $750 per year in wellness rewards</li><li>All the nitro cold brew coffee and sparkling water you can drink</li><li>A company-wide mentality that you can never appreciate your co-workers too much</li></ul>Who You Are is Who We AreMMA Midwest has created an award-winning culture largely due to meeting our colleagues where they are, celebrating their differences and building an inclusive environment. We challenge ourselves to create a workplace where our colleagues feel not only welcomed, but feel they belong; where we not only embrace diverse perspectives and opinions but seek them out; and where we ask not how a colleague fits our culture, but what they add to it.Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.To learn more about a career at MMA, check us out online:<a href="http://marshmma.com/careers" target="_blank">http://marshmma.com/careers</a> or flip through our recruiting brochure: <a href="https://bit.ly/3Qpcjmw" target="_blank">https://bit.ly/3Qpcjmw</a>Follow us on social media to meet our colleagues and see what makes us tick:<ul><li><a href="https://www.instagram.com/lifeatmma_midwest/" target="_blank">https://www.instagram.com/lifeatmma_midwest/</a></li><li><a href="https://www.facebook.com/MMAMidwest" target="_blank">https://www.facebook.com/MMAMidwest</a></li><li><a href="https://x.com/MarshMMAMidwest" target="_blank">https://x.com/MarshMMAMidwest</a></li><li><a href="https://www.linkedin.com/company/marsh-mclennan-agency" target="_blank">https://www.linkedin.com/company/marsh-mclennan-agency</a> </li></ul>#MMAMW#LI-Hybrid#MMABI<h3></h3><h3></h3><h3></h3><h3></h3><h3></h3>The applicable base salary range for this role is $61,000 to $113,600.<h3></h3>The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

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Client Services Manager - Business Insurance 2 Locations

NERA Economic Consulting