Profile DescriptionWe’re seeking someone to join our team as (Director) for the Load Balancing Infrastructure Operations Level 3 team which is part of the Enterprise Computing Organization of Morgan Stanley. Our global team is focused on the core infrastructure supporting Application Delivery across Morgan Stanley. This includes supporting a multi-vendor Load Balancer environment responsible for providing services to both internal and external clients. You will integrate into the global follow the sun operations model, which translates to global responsibility for the aforementioned technologies in the respective regions. Enterprise TechnologyEnterprise Technology &amp; Services (ETS) delivers shared technology services for Morgan Stanley supporting all business applications and end users. ETS provides capabilities for all stages of Morgan Stanley’s software development lifecycle, enabling productive coding, functional and integration testing, application releases, and ongoing monitoring and support for over 3,000 production applications. ETS also delivers all workplace technologies (desktop, mobile, voice, video, productivity, intranet/internet) in integrated configurations that boost the personal productivity of employees. Application and end user functions are delivered on a scalable, secure, and reliable infrastructure composed of seamlessly integrated datacenter, network, compute, cloud, storage, and database functions.Enterprise Computing (EC)Enterprise Computing is a department of Core Infrastructure that provides a collection of products and services that make up the Morgan Stanley core compute infrastructure, hosting platforms and supporting application services. Solutions are delivered across the infrastructure stack from foundational hardware platforms, storage, server operating systems and virtualization up through the hosting of common web, database, middleware and reporting services.Infrastructure Production Management &amp; Reliability EngineeringThis is Director position that maintains the stability and reliability of the organizations infrastructure systems, ensuring optimal performance and availability to support business operations.Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals. At Morgan Stanley India, we support the Firm’s global businesses, with critical presence across Institutional Securities, Wealth Management, and Investment management, as well as in the Firm’s infrastructure functions of Technology, Operations, Finance, Risk Management, Legal and Corporate &amp; Enterprise Services. Morgan Stanley has been rooted in India since 1993, with campuses in both Mumbai and Bengaluru. We empower our multi-faceted and talented teams to advance their careers and make a global impact on the business. For those who show passion and grit in their work, there’s ample opportunity to move across the businesses for those who show passion and grit in their work. Interested in joining a team that’s eager to create, innovate and make an impact on the world? Read on…What you’ll do in the role:• Supporting a high number of devices and application flows in an enterprise environment providing cloud-like experience for developers.• Using sophisticated network tooling to address network connectivity issues, fault analysis, failure avoidance, and the diagnosis and resolution of any other functionally impacting issues in distributed systems environments.• Working with an in-house application management system designed to simplify the deployment and management of application delivery components. Users can model a configuration using the systems relational data model, control and monitor their services over the network via a GUI console. • Addressing L2 escalations.• Process improvement, automation, scripting.• Writing technical documentation.• You will also have the opportunity to work in a virtual global team, including several esteemed SMEs, using Jive, Twiki and SharePoint for collaboration.What you’ll bring to the role:• At least 4  years’ relevant experience would generally be expected to find the skills required for this role.                                                                                             • Strong knowledge of TCP/IP protocols, particularly TCP and IP themselves, as well as HTTP and DNS. • Comfortable with system administration of Unix.•Deep understanding F5 BigIP and A10 Thunder Application Delivery Devices.• Administrative competence in at least one major programming language or platform (for example, Ansible, Perl, Python, PowerShell, or C# )• Strong organizational skills and the ability to manage multiple tasks and high-pressure situations for outage handling, management or resolution• Effective time management skills to prioritize meetings for numerous projects, supporting user requests, addressing incidents, work on projects, as well as documentation.• Effective communication with various user groups (developers, engineers) as well as remote team members• Drive to learn about new technologies, techniques and what it takes to be an integral member of this team                                                                                                                                                                                                                                                                         WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do whats best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices​ into your browser.Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.