<div>We are united in our mission to make a positive impact on healthcare. Join Us!  <ul> <li>South Florida Business Journal, Best Places to Work 2024</li> <li>Inc. 5000 Fastest-Growing Private Companies in America 2024</li> <li>2024 Black Book Awards, ranked #1 EHR in 11 Specialties</li> <li>2024 Spring Digital Health Awards, “Web-based Digital Health” category for EMA Health Records (Gold)</li> <li>2024 Stevie American Business Award (Silver), New Product and Service: Health Technology Solution (Klara)</li> </ul> Who we are: We Are Modernizing Medicine (<a href="https://www.youtube.com/watch?v=NspiqEzcgRQ&amp;t=2s" target="_blank">WAMM</a>)! We’re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by<a href="https://www.modmed.com/company/leadership/" target="_blank"> Daniel Cane and Dr. Michael Sherling</a>, we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMeds global headquarters is based in Boca Raton, FL, with a growing office in Hyderabad, India, and a robust remote workforce across the US, Chile, and Germany. <hr />  </div><a href="https://www.modmed.com/company/" target="_blank">ModMed</a> is hiring a driven Digital Adoption Platform (DAP) Specialist to join our positive, passionate, and high-performing Customer Education team focused on supporting the growing need for in-application user guidance and digital adoption strategies across ModMed Products. This is an exciting opportunity to deliver technical and strategic expertise needed to fully integrate digital adoption into our customer education and change management strategies within a fast-paced Healthcare IT company that is truly Modernizing Medicine! This role partners closely with cross-functional teams to identify user experience pain points, build in-app guidance, and drive the successful adoption of new features. By combining technical expertise with strategic insight, the DAP Specialist simplifies complex workflows, accelerates feature adoption, and increases productivity. Your Role: <ul> <li>Design and build new DAP campaigns.</li> <li>Test and maintain existing DAP features.</li> <li>Stakeholder collaboration and planning.</li> <li>Analyze feature performance and plan optimization.</li> <li>Provide technical training and troubleshooting support.</li> <li>Stay current with DAP updates and ModMed product changes.</li> </ul> Skills &amp; Requirements: <ul> <li>Bachelor’s degree in a directly related field, preferred.</li> <li>Field of study in either Business, Information Systems, Instructional Design, Education, Healthcare Administration, or a related field. Digital Adoption, Health IT, Instructional Design, or User Experience is preferred.</li> <li>WalkMe Builder Certification (or willingness to obtain post-hire).</li> <li>2+ years of experience in developing or delivering software education or training (e.g., in-app guidance, instructional content, or user onboarding programs.</li> <li>2+ years of experience working with digital adoption platforms (e.g., WalkMe or similar).</li> <li>Familiarity with HTML/CSS for customizing DAP solutions.</li> <li>Strong analytical, communication, and presentation skills.</li> <li>Ability to quickly learn and adapt to new technologies. </li> <li>Exposure to healthcare technology platforms such as EHR, Practice Management, or patient communication systems.</li> <li>Experience collaborating with cross-functional teams (Product, UX, Training).</li> <li>Experience in designing, building, and maintaining digital adoption solutions.</li> <li>Experience in healthcare SaaS or enterprise software environments.</li> <li>Experience analyzing user behavior using platform analytics.</li> <li>Experience in using segmentation and rule-based targeting for personalized user experiences.</li> <li>Experience using analytics to drive adoption strategies and present actionable recommendations.</li> </ul>  <div>ModMed Benefits Highlight:  At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits: India <ul> <li>Meals &amp; Snacks: Enjoy complimentary office lunches &amp; dinners on select days and healthy snacks delivered to your desk,</li> <li>Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees,</li> <li>Allowances: Annual wellness allowance to support your well-being and productivity,</li> <li>Earned, casual, and sick leaves to maintain a healthy work-life balance,</li> <li>Bereavement leave for difficult times and extended medical leave options,</li> <li>Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave,</li> <li>Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind.</li> </ul> United States <ul> <li>Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution,</li> <li>401(k):  ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.</li> <li>Generous Paid Time Off and Paid Parental Leave programs,</li> <li>Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs,</li> <li>Company-sponsored <a href="https://www.modmed.com/company/social-responsibility/">Business Resource &amp; Special Interest Groups</a> that provide engaged and supportive communities within ModMed,</li> <li>Professional development opportunities, including tuition reimbursement programs and unlimited access to <a href="https://www.linkedin.com/learning/subscription/topics?src=go-pa&amp;veh=sem_src.go-pa_c.LLS-C_NAMER_All_US_Search_Google-Brand_DR-PRS_Broad_LIL-HeadTerm-Alpha_All_English_Core-MKAG_pkw.linkedin%20learning_pmt.e_pcrid.343926466304_pdv.c_plc._trgid.kwd-47311766595_net.g_learning&amp;trk=sem_src.go-pa_c.LLS-C_NAMER_All_US_Search_Google-Brand_DR-PRS_Broad_LIL-HeadTerm-Alpha_All_English_Core-MKAG_pkw.linkedin%20learning_pmt.e_pcrid.343926466304_pdv.c_plc._trgid.kwd-47311766595_net.g_learning&amp;mcid=6626616148786065462&amp;cname=&amp;camid=664286762&amp;asid=37446315521&amp;targetid=kwd-47311766595&amp;crid=343926466304&amp;placement=&amp;dev=c&amp;ends=1&amp;gclid=Cj0KCQiAmL-ABhDFARIsAKywVaehuw9WLkfw1_Fpjj2ausilUwEui5-YCog3rFfTnqug4lO45n9Wm7waApJ9EALw_wcB&amp;gclsrc=aw.ds">LinkedIn Learning</a>,</li> <li>Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles,</li> <li>Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.</li> </ul> <hr /> PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote interviews, and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (<a href="mailto:first.lastname@modmed.com">first.lastname@modmed.com</a>). Please check senders’ email addresses carefully.  Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the <a href="https://consumer.ftc.gov/articles/how-recognize-and-avoid-phishing-scams">FTC website</a>.</div>