<div>We are seeking an experienced Senior Member of Technical Staff to join our team and contribute to the development,  troubleshooting, and optimization of our enterprise-scale software solutions. This role offers an opportunity to develop  both technical expertise and problem-solving abilities while working on large-scale SaaS applications. The ideal  candidate will have experience <b>designing and developing browser-based enterprise software, with a strong focus  on collaboration and customer satisfaction</b>. You will have the opportunity to drive product improvements and  contribute to both short- and long-term technical goals.</div><h3>Job Responsibilities</h3><ul><li><b>Software Development &amp; Issue Resolution:</b></li><li>Participate in the design, development, and deployment of new features and enhancements.</li><li>Own bug fixes, code refactoring, and performance optimizations for the product.</li><li>Write and maintain unit tests (particularly JUnit tests) to ensure product stability.</li><li>Identify reusable components and contribute to streamlining development processes.</li><li>Conduct performance tuning to optimize the efficiency of application components.</li><div><b>Triage &amp; Debugging:</b></div><li>Troubleshoot technical issues using system logs, debugging tools, and diagnostic techniques to identify root causes.</li><li>Collaborate with internal teams to find effective solutions for customer issues.</li><div><b>Customer Support &amp; Engagement:</b></div><li>Communicate with customers to understand issues and provide timely updates and solutions.</li><li>Ensure customer satisfaction through efficient troubleshooting and support.</li><div><b>Collaboration:</b></div><li>Work closely with engineering, QA, and product teams to develop new features and resolve technical challenges.</li><li>Contribute to team discussions, share knowledge, and learn from senior engineers.</li><div><b>Documentation &amp; Knowledge Sharing:</b></div><li>Assist in creating and maintaining technical documentation, FAQs, and knowledge base articles.</li><div><b>Process Improvement &amp; Feedback:</b></div><li>Contribute to identifying process improvements, product enhancements, and more efficient troubleshooting workflows.</li><div><b>Design &amp; Architecture:</b></div><li>Assist in low-level design (LLD) activities and contribute to design discussions.</li></ul><h3>Job Qualifications</h3><ul><li>5+ years of experience in software development, particularly in browser-based SaaS applications.</li><li>Strong understanding of object-oriented design and Java programming, ReactJS, XML.</li><li>Experience with J2EE application servers (e.g., JBoss).</li><div><b>Technical Skills:</b></div><li>Proficiency in Java, J2EE, React,JS, XML and web technologies.</li><li>Knowledge of databases (Oracle, SQL), and performance tuning preferred.</li><li>Familiarity with Unix/Linux systems preferred.</li><div><b>Tools &amp; Methodologies:</b></div><li>Familiarity with debugging tools and system diagnostics.</li><li>Experience with Agile development methodologies and version control (Git).</li><div><b>Soft Skills:</b></div><li>Strong communication skills and ability to collaborate with both technical and non-technical teams.</li><li>Analytical mindset with the ability to troubleshoot and solve complex issues.</li><div><b>Education:</b></div><li>Education Qualification: BE / BTech or ME/MTech (Only)</li></ul><div><b>About Model N  </b></div><div><span>Model N is the leader in revenue optimization and compliance for pharmaceutical, medtech and high-tech innovators. For more than 25 years, we have helped customers maximize revenue, streamline operations, and maintain compliance through cloud-based software, value-add services, and data-driven insights. With a focus on innovation and customer success, Model N empowers life sciences and high-tech manufacturers to bring life-changing products to the world more efficiently and profitably. Model N is trusted by over 150 of the world’s leading companies across more than 120 countries. For more information, visit </span><a href="http://www.modeln.com/"><span>www.modeln.com</span></a><span>.</span></div><div> </div>