🌍 Can you help us change the world?

It’s true. At Mews, we dream big. As a Hotel Tech unicorn valued at $1.2b, we’re propelling new-generation cloud technology within global hospitality. With our industry-leading property management solution, we’re enabling the world’s most revolutionary hospitality brands to accelerate their digital transformation.

We’re on the lookout for ambitious, tenacious and passionate people who want to join the next generation of innovators and disrupt the hospitality industry with us. Sound good so far? Keep reading and tumble down the Mews rabbit hole... 🐇

🧑🏻‍💻 About the role

First things first: you want to know what you’re actually applying for. It’s impossible to capture every nuance of a role – especially at a rapidly growing company like Mews – but if we had to distil it down to a job description (which we do because this is a job description), it would be this:

We are looking for a seasoned and visionary Director of Go-To-Market Solutions to lead the strategic evolution of our technical and solution architecture function within the hospitality industry. This role is pivotal in aligning our platform and services to the complex needs of hotel brands, owners, and operators, ensuring our solutions enhance operational efficiency, guest experience, and revenue generation. Reporting to the Chief Commercial Officer, you will shape how our products and capabilities are positioned in the market, lead a team of Solution Architects and Technical Account Managers, and drive strategic customer engagement across our global hotel portfolio.

✅ Your mission, should you choose to accept it

Strategic Leadership & Vision

Set the long-term direction for how our technical solutions and services both support and enhance the commercial strategy in the hotel industry.
Partner with executive stakeholders across Product, Sales, Customer Success, and Marketing to align technical GTM initiatives with business growth goals.
Drive solution innovation to support emerging trends in hospitality, such as personalization, automation, and a unified guest experience.

Go-To-Market Strategy & Execution

Architect the go-to-market approach for complex, multi-property, or brand-wide opportunities—balancing customization with scalability.
Lead technical value storytelling for hospitality stakeholders including owners, asset managers, and brand executives.
Guide the team in building competitive solution frameworks, value propositions, and reference solutions aligned to industry pain points.

Industry Expertise & Customer Advocacy

Serve as a strategic advisor to key customers and industry partners, ensuring our technology meets evolving market needs.
Stay ahead of hotel tech trends, from PMS integrations to AI, and contactless guest solutions, and ensure our offerings reflect those advancements.
Represent the company at industry events, strategic customer briefings, and executive roundtables.

Team Development & Enablement

Build and mentor a world-class team of Solution Architects and Technical Account Managers with strong hospitality acumen.
Develop scalable frameworks and knowledge assets to enable consistent delivery of value-driven solutions globally.
Champion a culture of collaboration, curiosity, and customer-centric innovation.

Business & Financial Stewardship

Align technical GTM activities with budget and resource planning; optimize ROI on strategic Solutions initiatives.
Establish performance benchmarks and success metrics to evaluate impact and inform continuous improvement.
Identify strategic roadmap opportunities that enhance our market positioning.

🤝️ You’ll be a great fit if you bring a few of the below with you:

Required Qualifications
Experience:

10+ years in enterprise or SaaS technology roles, with at least 5 years in strategic leadership positions interfacing with hospitality clients.
Demonstrated success leading pre-sales or solution organizations in B2B2C settings, ideally within hotel technology ecosystems (e.g., PMS, CRS, RMS, guest experience platforms).

Skills & Competencies:

Deep understanding of hospitality technology infrastructure, procurement cycles, and decision-making dynamics.
Strong executive presence with the ability to influence internal and external stakeholders, including C-level hotel executives.
Proven ability to think strategically and build repeatable, high-impact GTM solution strategies.
Financial acumen, including budgeting, forecasting, and resource prioritization.
Exceptional communication, leadership, and cross-functional collaboration skills.

Preferred Qualifications

Experience working with or within global hotel brands, ownership groups, or hospitality management companies.
Familiarity with hotel operational systems and guest-facing technologies.
Experience supporting multi-region or global enterprise deployments.
Certifications or background in enterprise architecture or value engineering are a plus.

🎉 What’s in it for you?

Did you know that Mews was named the Best PMS of 2025—for the second year in a row—and has previously been recognized as the Best Place to Work in Hotel Tech for two consecutive years? Now you do! While much of this success is thanks to our incredible team, part of it is also because of the fantastic perks we offer. Beyond working alongside amazing colleagues and tackling exciting challenges, you’ll enjoy:

Participation in the Company shares program
Best-in-class Parental Leave Policy. At Mews, as the primary caregiver you get 6 months of fully paid parental leave, and as a secondary caregiver, you get 2 months of fully paid parental leave.
(No matter your location, this can be used during the 1st year and applies if youve been employed for at least 1 year at Mews)
Flexible Benefits via the ThanksBen platform
Unlimited paid holiday (no, this is not a typo)
Remote/flexible working (were 100% hybrid-proof, but we cannot hire from anywhere in the world unfortunately, so feel free to reach out and check with us!)
Monthly working from home allowance and a monthly healthcare insurance allowance (we want you to be happy & healthy)
Regular team events and socials

🤷🏻 Who is Mews?

We want to get to know you, so it’s only fair we tell you a little bit about ourselves first. Mews has been transforming hospitality since 2012. What began in a single hotel in Prague now powers thousands of hotels around the world, as they pursue their mission to develop transformational solutions for brands and create remarkable experiences for guests.

Since the beginning, Mews embraced being different. Mews is not simply a property management system, but a connected hospitality cloud with products across the hotel ecosystem and more integrations than anyone else.

From global hospitality brands to independent properties, hoteliers join Mews because they recognize the power of innovation. They understand that they can benefit from hotel tech that drives efficiency, maximizes revenue, and improves guest happiness.

Powering over 5,000 customers across more than 85 countries, Mews Hospitality Cloud is designed to streamline operations for modern hoteliers, transform the guest experience and create more profitable businesses.

Ranked 24th in the FT 1000 list of the fastest-growing European companies in 2021, Mews has been recognized as the Best PMS by industry peers at the HotelTechAwards in both 2020 and 2024, consistently earning acclaim. Mews also achieved finalist status in 2021 and 2022. Whats more, we take immense pride in being listed among the Best Places to Work in Hotel Tech during those same years and again this year. But our achievements dont stop there; Mews was also listed among the Worlds Best Hotel PMS Provider 2023 and as the Worlds Best Independent Hotel PMS Provider 2022 and 2023 by the World Travel Tech Awards.

💭 Life at Mews

That’s what we do, but what about who we are? Mews’ culture is special and difficult to capture in words, which makes writing this tricky. Youll experience the freedom to be yourself and the ability to watch your ideas come to life. You’ll have an open line of communication and an open invitation to after-work drinks, be they virtual or in-person. Sometimes the work can be challenging and there can be a lot of it, but you’ll always be able to rely on those around you.

Yes, we’re ambitious and we move fast, but we know the value of fun and taking a breather. We have slack channels for almost every interest imaginable, and an all-company meeting every Friday gives you the chance to ask any question to our leadership team.

To get more of an idea what life at Mews is like, check out our Instagram 📸.

We’re guided by our five key values; if you see yourself in them, it’s time to get in touch.

Everyone is welcome at Mews

To reimagine the art of hospitality, we need teams who represent our global and diverse customers and users. Our differences make Mews, so we welcome people of all backgrounds and identities to work with us. Embracing different perspectives, trying new things and feeling safe to bring your authentic self to work. If this sounds like you and youre ready to join a global, innovative, and exciting community, wed love to hear from you!

One very important note….don’t hold back! Even if you think you don’t meet 100% of the criteria listed in this job role, we still encourage you to apply. We believe that everyone should have equal access to opportunities and want to ensure we provide an inclusive experience, so do let us know if there is anything else we can do to support your application process. We can’t wait to hear from you!

🤖 AI and Hiring at Mews

At Mews, we believe AI enhances our work but should not replace what humanises it and makes it individually ours. We see AI as a tool to support research, generate ideas, and drive efficiency, but creativity, critical thinking, and opinions differentiate us. As you apply, feel free to use AI to help structure your thoughts — but ensure your application and conversations with us, reflect your personal opinions, capabilities and experience. We’re building an AI-enabled workforce, and that starts with people who think independently and bring fresh ideas to the table. Because at Mews, making work more human is the ultimate goal.