We anticipate the application window for this opening will close on - 24 Oct 2025  At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.<h1>A Day in the Life</h1>Responsibilities may include the following and other duties may be assigned.<ul><li>Represents company to external and internal customers, answers product-related questions, traces lost shipments, interprets and clarifies customer orders for the shipping department, takes orders or registrations, and when necessary may connect customers to appropriate support or field staff.</li><li>May manage web-based ordering or registrations, confers with management regarding customer credits, returns goods for credit, identifies quality assurance complaints, and writes price differentials on mail orders.</li><li>May approve allocation of stock in short supply, special price quotations and bids, pricing allowances, deductions and adjustments.</li><li>May manage inventories at customer facilities using EDI (electronic data interchange), forecasting, replenishment and inventory systems, focusing on stock and allocation issues to maximize service levels.</li></ul>Required Knowledge and Experience: <div><div>Job Description</div></div><div><div><div><div><div><div><div><div><div>At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. This position is remote to enhance our competitive edge and expand our cross-functional collaboration efforts. This role will require some travel to enhance collaboration and ensure the successful completion of projects.Responsibilities may include the following and other duties may be assigned.<ul><li>Develops and implements reimbursement strategies and programs to obtain coverage, coding and payment from payer/providers.</li><li>Provides reimbursement-related advice to product development teams, marketing, sales, regulatory, clinical and business leaders.</li><li>Identifies payer opportunities and issues and implements programs to resolve/decrease barriers to entry for the companys products or therapies.</li><li>Works closely with Health Economics and Outcomes Research staff to evaluate the economic impact of the use of therapies/products on payers, including the government.</li><li>May create training and deliver education programs to sales force, physicians, home care agencies, case managers, hospital CFOs, medical directors, billing personnel, and pharmacists in clinics and hospitals.</li></ul>Required Knowledge and Experience: <ul><li>Requires a high school/General Education Diploma (GED) with 5 years of experience or Associates degree with 3 years of experience or Baccalaureate degree</li><li>Minimum of 1 year of Customer Service Supervisory experience OR 3 years of Customer Service experience.</li></ul>Nice to have:<ul><li>Master’s Degree</li><li>Experience working in or adjacent to the managed care and health insurance industry especially in prior authorization services.</li><li>Customer-facing experience in either a call-center or sales role.</li><li>Experience working with procedural and device coding and payment systems in the US market.</li><li>Experience reviewing commercial coverage policies and Medicare payment regulations.</li><li>Demonstrated ability to work with organizational decision makers and facilitate teams/initiatives cross functionally</li><li>Understanding and experience with processes and process management</li><li>A track record of analytical success and the ability to take data and turn it into actionable information to inform decision making.</li><li>Strong interpersonal and organizational skills.</li><li>Excellent presentation skills.</li><li>Excellent verbal and written communication skills.</li><li>The ability to strategically apply technical knowledge to a variety of business processes.</li><li>Ability to recommend data driven decisions</li></ul></div></div></div></div></div></div></div></div></div>Physical Job RequirementsThe above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.<h1>Benefits &amp; Compensation  </h1>Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.  Salary ranges for U.S (excl. PR) locations (USD):$57,600.00 - $86,400.00This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).<h2></h2><h2></h2>The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program). The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums). Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico. Further details are available at the link below:<a href="https://www3.benefitsolver.com/benefits/BenefitSolverView?page_name=signon&amp;co_num=30601&amp;co_affid=medtronic" target="_blank">Medtronic benefits and compensation plans</a><h1>About Medtronic</h1><h1></h1>We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.  We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&amp;D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.Learn more about our business, mission, and our commitment to diversity <a href="http://www.medtronic.com" target="_blank">here</a>.It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.<div><div><div><div><div><div><div>If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find <a href="https://www.medtronic.com/content/dam/medtronic-wide/public/united-states/employee-support-services/careers/la-county-legal-notice.pdf" target="_blank">here</a> a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.</div></div></div></div></div></div></div>