About MasterControl:

MasterControl Inc. is a leading provider of cloud-based quality and compliance software for life sciences and other regulated industries. Our mission is the same as that of our customers to bring life-changing products to more people sooner. The MasterControl Platform helps organizations digitize, automate and connect quality and compliance processes across the regulated product development life cycle. Over 1,000 companies worldwide rely on MasterControl solutions to achieve new levels of operational excellence across product development, clinical trials, regulatory affairs, quality management, supply chain, manufacturing and postmarket surveillance. For more information, visit www.mastercontrol.com .

SUMMARY

As an IT Intern, you will support the IT team with day-to-day operations, troubleshooting, and project support. You’ll gain exposure to a wide range of technologies and help ensure the smooth operation of our hardware, software, and network systems. We work in a fast-paced and dynamic team environment, interfacing regularly with all divisions of the Company.

RESPONSIBILITIES

• Assist with troubleshooting hardware, software, and network issues
• Set up and configure desktops, laptops, and mobile devices
• Support system upgrades, backups, and patch management
• Document IT processes and maintain asset inventory
• Provide technical support to employees (in person or remotely)
• Help with user account management (e.g., Active Directory, Office 365)
• Participate in IT projects such as system migrations or rollouts
• Ability to shift between projects/tasks to keep up with workload.
• Other duties as assigned

PREFERRED SKILLS

• Currently pursuing a degree in Information Technology, Computer Science, or a related field
• Basic understanding of computer systems, mobile devices, and networking
• Familiarity with Windows and/or Mac operating systems
• Strong problem-solving and communication skills
• Willingness to learn and adapt in a fast-paced environment
• Ability to handle confidential information with integrity

WHAT YOU’LL GAIN

• Hands-on experience in a professional IT environment
• Mentorship from experienced IT professionals
• Exposure to real-world business challenges and solutions
• Potential pathway to full-time opportunities

PHYSICAL DEMANDS AND WORKING CONDITIONS

• Ability to operate a computer and work at a desk for extended periods of time
• Lifting and transporting of moderately heavy objects, such as computers and peripherals will at times be required.
• Weekend work will sometimes be required and may happen without notice

Why Work Here?

## WhyWorkAnywhereElse?

MasterControl is a place where Exceptional Teams come together to do their best work. In fact, hiring Exceptional Teams is a core value of ours. MasterControl employees are surrounded by intelligent, motivated, and collaborative individuals. We like to call it ## TheBestTeamOnThePlanet.

We work hard to develop and challenge our employees skillsets, recognize their contributions, encourage professional development, and offer a one-of-a-kind culture. This is why we say ## WhyWorkAnywhereElse?

MasterControl could be your next (and last) career move!

Here are some of the benefits MasterControl employees enjoy:

Competitive compensation
Schedule flexibility
Fitness clubs (you get paid to have fun and be active!)
Company parties and employee recognition programs
Wellness programs (free Fitbit, gym membership and athletic shoe reimbursements, etc.)
Onsite physician and massage therapist
Innovation center and gaming rooms at the office
Much, much more!

Applicants must be currently authorized to work in the United States on a full-time basis.

MasterControl is an Equal Opportunity Employer. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact MCTalent@MasterControl.com or call (801) 942-4000 and ask to speak with a member of Human Resources.
Equal Opportunity Employer, including disability and protected veteran status