Company Description

For nearly 70 years, MasterBrand has been shaping the places where people come together, enriching lives and creating meaningful memories for our customers. That, combined with our stylish products, expansive dealer and retail network, and dedicated associates, has helped make us the number one North American residential cabinet business. Our unique culture of continuous improvement is based on trusting the tools, empowering the team and moving forward, and is kept alive by our more than 14,000 associates across 20 plus manufacturing facility and offices. Visit www.masterbrand.com to learn more and join us in building great experiences together!

Job Description

As the Senior Associate, Accounts Receivable, you will be responsible for multi-business unit cash application. Your day will include activities in direct support of the Cash Application portion of our Order-to-Cash business model. This includes but is not limited to applying daily cash, balancing daily bank reports in alignment with our ERP system, responding to emails, problem solving issues and processing reapplication request from internal customers. You will serve as a primary point of contact for accounts receivable information as it pertains to Cash Application. A successful candidate will understand how each of our business units operate and leverage that understanding daily to ensure daily and monthly targets are achieved.

Responsibilities:

Build cross-functional partnerships between credit, cash application, customer service, and teams to best respond to the customer’s needs.
Highly skilled in the practice of AR research and issue resolution.
Lead investigation, make decisions and resolve customer concerns.
Partner with Credit/Collections and Master Data to assist customers.
Able to provide guidance and support to other members of the Credit and Collection team, in absence of Cash Application Supervisor.
Assist in the training of new AR team members.
Positive, inclusive, and continuous improvement-oriented attitude.
Effective verbal and written communication and interpersonal skills, enabling effective, cross-functional and customer collaboration, problem solving and execution.
Keen eye for detail with strong analytical skills and the ability to shape complex data into meaningful operational analysis.
Thrives under a fast-paced and continuous improvement environment.
Highly organized with the ability to multi-task and manage a diverse spectrum of tasks and responsibilities timely.
Demonstrates the MasterBrand Way, positioning the company for profitable growth and helping identify opportunities to reduce waste, complexity, and improve our work environment every day.

Qualifications

5+ years of Accounts Receivable/Cash Application experience.
High school diploma or GED equivalent required, Associates degree preferred.
Ability to analyze and interpret customer AR and financial information for quick decision making.
Able to work with and maintain confidential information.
Intermediate or Advanced Microsoft Excel skills.
Experience working within ERP systems such as Oracle, Peoplesoft or similar applications.
Working knowledge of the order to cash business model and principles.
Able to be productive and successful in a remote work environment.
Shared Services AR experience preferred.
Experience with Get Paid cash application preferred.

Additional Information

Equal Employment Opportunity

MasterBrand Cabinets LLC is an equal opportunity employer. MasterBrand Cabinets LLC’s policy is not to discriminate against any applicant or employee based on race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability/handicap status, marital status, military status, sexual orientation, genetic history or information, or any other basis protected by federal, state or local laws. MasterBrand Cabinets LLC also prohibits harassment of applicants or employees based on any of these protected categories. It is also MasterBrand Cabinets LLC’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

Reasonable Accommodations

MasterBrand Cabinets LLC is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and wish to discuss potential accommodations related to applying for employment, please contact us at staffing@masterbrand.com.