<h2><strong>WHO WE ARE 🌍</strong></h2> <p>We help creators and businesses automate conversations on Instagram, Messenger, WhatsApp, Telegram, and TikTok. The result? Better engagement, more sales, and real, sustainable growth.</p> <p>With a diverse team spread across three continents, we’re building the leading Chat Marketing platform that is used — and loved — by more than 1.5 million customers worldwide.</p> <h2><strong>WHO WERE LOOKING FOR 🌟</strong></h2> <p>We’re searching for a Developer Enablement Engineer who enjoys solving developer pain points and making technical systems work better for everyone.</p> <p>You’ll own our developer documentation and onboarding materials, and guide the adoption of tooling, best practices, and workflows. If you get satisfaction from seeing developers ship faster, smarter, and more confidently, this role is for you.</p> <h2><strong>WHAT YOULL DO 🚀</strong></h2> <h3><strong>Documentation &amp; Knowledge Management</strong></h3> <ul> <li>Own and evolve the developer onboarding experience, guiding engineers during onboarding and helping them find answers on “How to…”.</li> <li>Build, maintain, and improve internal knowledge bases, runbooks, and architecture documentation.</li> <li>Translate tribal knowledge into clear, accessible resources (Notion, GitHub, Docs-as-Code).</li> </ul> <h3><strong>Internal Comms &amp; Dev Education</strong></h3> <ul> <li>Announce infra and platform updates, and communicate changes across teams proactively.</li> <li>Align with engineering managers and tech leads on standards, workflows, and best practices.</li> <li>Design and deliver technical enablement sessions such as workshops, tech talks, and lunch &amp; learns.</li> </ul> <h3><strong>Dev Experience &amp; Tooling</strong></h3> <ul> <li>Contribute to improving developer tooling UX, including setup scripts, templates, and CLI tools.</li> <li>Advocate for smoother flows across GitHub, CI/CD, secrets management, and other dev tools.</li> <li>Identify pain points in developer workflows and collaborate to implement effective solutions.</li> </ul> <h2><strong>TO SHINE IN THIS ROLE 💥</strong></h2> <p>You’ll need:</p> <ul> <li>3+ years of backend engineering experience, preferably with high-load systems.</li> <li>Proficiency in PHP; Python and TypeScript are a plus.</li> <li>Experience with containerization and orchestration (Docker, Kubernetes, Helm).</li> <li>Familiarity with modern engineering workflows (Git, CI/CD, containerized environments).</li> <li>Excellent written communication; able to simplify complex topics.</li> <li>Experience with documentation platforms (Markdown, Notion, Docs-as-Code tools).</li> <li>Empathy for developers and curiosity to continuously improve their day-to-day experience.</li> <li>Ability to design lightweight DX feedback loops (surveys, usage stats, pain point tracking).</li> </ul> <p>It would be great if you have:</p> <ul> <li>Experience in infra, platform, or developer experience roles.</li> <li>Familiarity with AI/LLM developer tools.</li> <li>Experience with infrastructure-as-code (Terraform, Helm, Ansible) and cloud platforms (AWS preferred).</li> <li>Experience automating documentation or managing doc-as-code pipelines.</li> <li>Experience creating developer advocacy content or internal comms strategy.</li> <li>Previous work in high-growth or scale-up environments where infra and DX evolve rapidly.</li> </ul> <h2>WHAT WE OFFER 🤗</h2> <p>We care deeply about your growth, well-being, and comfort:</p> <ul> <li>🌍 <strong>Hybrid onboarding</strong> to start work remotely and <strong>relocation support</strong> for you and your family.</li> <li>💙 Comprehensive <strong>health insurance</strong> for both you and your family.</li> <li>📚 <strong>Professional development budget</strong> for conference tickets, online courses, and other relevant resources to help you grow.</li> <li>🫶 <strong>Flexible benefits package</strong> to tailor perks that matters most for you.</li> <li><strong>🪴 Hybrid work</strong> and <strong>generous leave options</strong> to prioritize your work-life balance.</li> <li>🍽️ <strong>In-office perks</strong>, including free meals and snacks.</li> <li>🤝 Company-funded <strong>sport activities</strong>, <strong>annual offsites</strong> and <strong>team-building events</strong>.</li> </ul> <p><em>Manychat is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.</em></p> <p><em>This commitment is also reflected through our candidate experience. If you have individual needs that may require an accommodation during the interview process, please indicate this in your application. We will do our best to provide assistance throughout your interview process to ensure you’re set up for success.</em></p> <p><em>With my application, I accept the Manychat</em><a href="https://manychat.com/legal/candidate-privacy-statement"><em> </em><em>Privacy Policy</em></a><em>.</em></p>

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