The Project Lead, Senior Business Consultant plays a critical role in driving successful implementation of our Contract Lifecycle Management (CLM) solution. This full-time role is responsible for leading enterprise SaaS implementation projects, configuring solutions, and delivering exceptional client experiences. As a trusted advisor, the Project Lead partners closely with clients to understand their business requirements, guide them through solution design, and drive business value through best-in-class CLM practices. This role requires a deep understanding of CLM systems, project management excellence, and the ability to communicate effectively across technical and business stakeholders. You will lead multiple client projects, manage milestones and risks, and ensure successful on-time, on-budget deployments. CLM experience is highly desirable. Key Responsibilities: <ul> <li>Lead multiple enterprise CLM implementation projects simultaneously, ensuring high customer satisfaction and timely delivery.</li> <li>Analyze, document, and validate client business processes and requirements related to contract lifecycle management.</li> <li>Translate business needs into solution design and configurations within our CLM platform.</li> <li>Developing project and configuration plans as well as configuring the system to meet business needs. This includes customizing the systems settings, features, and functionalities to ensure it aligns with the client’s requirements and objectives.</li> <li>Recommend process improvements and best practices based on CLM and SaaS industry knowledge.</li> <li>Identify and manage project milestones, phases, and deliverables; mitigate risks and resolve project challenges.</li> <li>Communicate project progress transparently, including regular reporting and stakeholder updates.</li> <li>Collaborate with internal stakeholders including Product, Engineering, and Support to ensure successful implementation and continuous improvement.</li> <li>Support end-user enablement by facilitating training sessions and creating relevant documentation.</li> <li>Participate in product testing and provide feedback to improve the overall client experience.</li> <li>Contribute to the internal knowledge base and support documentation.</li> <li>Share insights with product teams based on client use cases to improve CLM solution adoption and scalability.</li> <li>Empower clients to independently scale and enhance their CLM solutions post-implementation.</li> </ul> Skills &amp; Qualifications: <ul> <li>5+ years of experience in Contract Lifecycle Management (CLM); SaaS solution experience preferred</li> <li>Experience as a Solution Architect or Business Analyst in a CLM or similar SaaS environment highly desirable.</li> <li>Demonstrated ability to manage enterprise-level projects and interact with senior stakeholders.</li> <li>Strong business analysis skills with the ability to translate needs into technical and functional requirements.</li> <li>Excellent communication, presentation, and interpersonal skills.</li> <li>Highly organized, self-motivated, and detail-oriented with strong time management capabilities.</li> <li>Proven ability to work independently and collaboratively within cross-functional teams.</li> <li>Experience with Agile methodologies and software development life cycles.</li> <li>Technical aptitude to bridge conversations between business and technical teams.</li> </ul>

Malbek

Project Lead, Senior Business Consultant

Malbek