<div><strong>About the Client<br /></strong>A fast-growing, U.S.-based medical device company supporting high-stakes surgical needs for hospitals and independent sales reps. The business relies on Fishbowl ERP as its operational backbone to manage orders, inventory, and logistics across multiple stakeholders. The culture is fast-paced, execution-driven, and highly collaborative, with strong emphasis on accuracy, responsiveness, and compliance.</div><div><br /><strong>Why does this role exist?<br /></strong>This role exists to bring structure, speed, and accuracy to day-to-day operations so the VP can focus on strategic, revenue-driving initiatives. By owning Fishbowl ERP workflows, order/inventory integrity, and executive coordination, the ERP Operations Coordinator will reduce bottlenecks, eliminate disorganization, and ensure audit-ready records. The ideal hire will be a calm, decisive gatekeeper who can master enterprise tools quickly and thrive amid high-energy interactions from sales reps and surgeons.</div> <h2> The Impact you’ll make </h2> <div><strong>ERP and Order-to-Cash Ownership</strong></div><ul><li>Enter, track, and reconcile sales orders, transfers, and invoicing within Fishbowl ERP with high accuracy.</li><li>Maintain clean product, customer, and vendor records; monitor inventory levels and resolve discrepancies.</li><li>Generate and maintain operational reports to support decision-making and billing timeliness.</li></ul><div><strong>Inventory, Shipping, and Logistics Coordination</strong></div><ul><li>Coordinate inbound/outbound shipments; liaise with warehouses/shippers to meet delivery timelines.</li><li>Reconcile receiving, transfers, and returns/RMAs; ensure documentation is complete and audit-ready.</li><li>Implement and uphold standardized procedures for pick/pack/ship and inventory movements.</li></ul><div><strong>Executive Support and Gatekeeping</strong></div><ul><li>Manage the VP’s calendar, inbox, meetings, travel, and follow-through with precision and discretion.</li><li>Serve as the first line of contact via Zoom Phone/WhatsApp; triage requests and protect executive time.</li><li>Prepare briefing docs, meeting notes, and executive communications; ensure actions are tracked to completion.</li></ul><div><strong>Cross-Functional and Stakeholder Liaison</strong></div><ul><li>Coordinate daily with sales, shipping, accounting, and marketing to keep operations aligned.</li><li>Provide timely updates to sales reps and external partners; maintain accurate records in AcuityMD (CRM).</li><li>Support product and marketing collateral updates; ensure files and documentation are organized in Dropbox.</li></ul><div><strong>Process, Documentation, and Audit Readiness</strong></div><ul><li>Create, refine, and maintain SOPs for order, inventory, and billing workflows.</li><li>Clean up file systems and naming conventions to ensure traceability and compliance.</li><li>Drive continuous improvement to reduce errors, shorten cycle times, and support scalability.</li></ul> <h2> Benefits </h2> <div><span>﻿</span><figure><a href="https://res.cloudinary.com/pinpointhq/image/upload/v1726318909/uploads/production/h0nvppetbg03uftd0cvc.png"><figcaption></figcaption></a></figure><span>﻿</span><span>﻿</span><figure><a href="https://res.cloudinary.com/pinpointhq/image/upload/v1726318784/uploads/production/rgwtxj4zjp1osdl44pmu.png"><figcaption></figcaption></a></figure><span>﻿</span><span>﻿</span><figure><a href="https://res.cloudinary.com/pinpointhq/image/upload/v1726318880/uploads/production/fdqtlewimsqtdsz5tb4m.png"><figcaption></figcaption></a></figure><span>﻿</span><span>﻿</span><figure><a href="https://res.cloudinary.com/pinpointhq/image/upload/v1726318892/uploads/production/g3pbqsx1ksditw8d7jrq.png"><figcaption></figcaption></a></figure><span>﻿</span><span>﻿</span><figure><a href="https://res.cloudinary.com/pinpointhq/image/upload/v1726318898/uploads/production/yfs4hzxxslvbkeuier7s.png"><figcaption></figcaption></a></figure><span>﻿</span><span>﻿</span><figure><a href="https://res.cloudinary.com/pinpointhq/image/upload/v1726318902/uploads/production/g4xvq0qahoi5wdcjecgg.png"><figcaption></figcaption></a></figure><span>﻿</span></div>

Magic

ERP Operations Coordinator (Fishbowl ERP) Freelance, Remote Support & Leadership

Magic

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