<div>LogicGate® is a global leader in Governance, Risk, and Compliance (GRC) solutions, with a mission to deliver the software and capabilities enterprises and their people need to understand and manage their risks and transform them into strategic opportunities. Built by experts, our award-winning Risk Cloud® delivers over 40 purpose-driven solutions on a unified, modern cloud platform for connected, holistic risk and compliance management to scale with and meet the evolving risk landscape and organizational needs. At LogicGate, our people are the foundation of everything we do. We are committed to delivering an exceptional experience for our employees and our customers by empowering and enabling our people to take ownership, make an impact, and deliver their best work.</div>We are looking for a highly motivated Sr. IT Operations Engineer to join our Information Security &amp; Technology team. This role is essential for scaling LogicGate’s internal technology through secure, integrated, and automated solutions. The ideal candidate will be the top-level escalation point for complex technical issues and play a critical role in the secure design, implementation, and governance of our internal systems. How you will spend your time: You will collaborate across IT and Security functions, working with teams across the business to mature our access management practices, automate workflows, and ensure least privilege principles are upheld. Top-level escalation for technical issues across all internal SaaS platforms and endpoints. <ul> <li>Driving technical administration and configuration management in a fully cloud-based, remote-first environment.</li> <li>Leading and maintaining Okta integrations with core applications, including Paylocity, Google Workspace, Atlassian, and 1Password.</li> <li>Configuring and managing SAML, SCIM, and OAuth integrations in alignment with zero trust and least privilege access principles.</li> <li>Developing and managing RBAC frameworks, including building and maintaining automated user provisioning via Paylocity sync and Okta Workflows.</li> <li>Designing and supporting secure authentication architecture using tools such as Zscaler ZIA, Okta, and JAMF.</li> <li>Lead, scale, and support AI and automation workflows. Including operationalizing AI tooling, evaluating AI vendors, and implementing AI-enhanced IT workflows and copilots across internal systems</li> <li>Support the SCIM bridge hosted on GCP, ensuring connectivity and security for user provisioning.</li> <li>Assist in the setup and management of VDI workspaces in AWS, working with InfoSec and Engineering for secure access and monitoring.</li> <li>Troubleshooting identity- and access-related escalations and ensuring continuous improvement in IT service delivery.</li> <li>Automating provisioning, deprovisioning, and entitlement review workflows using Okta Workflows and Zapier integrations.</li> <li>Producing internal technical documentation and ensuring knowledge sharing with support teams.</li> <li>Partnering with InfoSec to audit, review, and remediate access control policies across the SaaS ecosystem</li> </ul> Requirements: <ul> <li>4+ years of IT operations experience with 2+ years focused on Okta administration and integrations.</li> <li>Okta Certified Administrator or higher certification (e.g., Professional or Consultant).</li> <li>Experience with GCP (especially around hosted services like SCIM bridges) and AWS (specifically setting up secure VDI workspaces)</li> <li>Hands-on experience configuring SAML, SCIM, JIT,  and OAuth.</li> <li>Working with tools like ChatGPT, GitHub Copilot, Atlassian Intelligence, or experience integrating AI APIs for internal workflows</li> <li>Proficiency in RBAC design and implementing least privilege access models.</li> <li>Experience with user sync, attribute mapping, and profile mastering.</li> <li>Familiarity with Zscaler ZIA for access and policy management.</li> <li>Experience with Okta Workflows and integration automation platforms like Zapier.</li> <li>Deep knowledge of JAMF, Google Workspace, Atlassian, and how SaaS platforms integrate.</li> <li>Strong documentation, troubleshooting, and communication skills.</li> <li>A passion for scalable and secure IT practices that empower a distributed team.</li> </ul> The anticipated base salary range for the role is $100,000 - $125,000 per year + variable + equity + benefits. Actual salaries may vary and will be based on factors, such as the candidates qualifications, skills, competencies, and proficiency for the role. Internal candidates who have current pay within or above the hiring range are still encouraged to apply if interested. LogicGate’s Hybrid Workplace Our hybrid workplace allows for flexibility aligned to role responsibilities and exceptional customer delivery. Location requirements for this role can be found above.  Total Rewards  We are proud to offer a variety of competitive, inclusive, and comprehensive total rewards that are designed to support the unique needs of our employees both inside and outside of the workplace. In addition to offering competitive salary and variable compensation plans, equity options, and flexible health and wellness benefits, we are proud to offer generous PTO, Annual Company Holidays, Health Days, and Summer Fridays. Employees growth and development are supported throughout their career journey through informal and formal programs and activities, including access to LinkedIn Learning, regular People Leader training, and our internal Mentorship Program.  Our Culture At LogicGate, our culture and employee experience are grounded in our core values of Be as One, Do the Right Thing, Embrace Curiosity, Own It, Empower Customers, and Raise the Bar, which guide how we show up - for each other, our customers, and all we interact with. We believe that the strongest teams are made up of individuals who bring their different identities, experiences, and perspectives to the table. We are committed to fostering an inclusive work environment where all employees’ differences are celebrated and everyone is encouraged to bring their authentic selves to work. We encourage everyone to join one of our Employee Resource Groups (AAPI @ LogicGate, Pride at LogicGate, and Women in LogicGate) to participate in and contribute to conversations that foster an inclusive culture. LogicGate also believes strongly in giving back to the communities in which we live and work. To enable our teams to give back, we offer paid volunteer hours and company-wide charitable activities supporting a variety of organizations and causes. We are proud to have been recognized as a top workplace by Built In, Crain’s Chicago Business, the Chicago Tribune, and more. Visit <a href="https://www.logicgate.com/about-us/news-at-logicgate/#filter=">our website</a> to learn about our latest recognition. Learn more about our culture <a href="https://builtin.com/company/logicgate/office-culture">here</a>.  Excited about LogicGate but not familiar with GRC?  <ul> <li>GRC stands for Governance, Risk, and Compliance</li> <li>GRC professionals help their companies manage uncertainty, act with integrity, and stay on the right side of the law. </li> <li>The GRC market is rapidly expanding with continuous growth opportunities. The current market size was valued at $50.5 billion in 2024 and is projected to reach $104.5 billion by 2031.</li> </ul>

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