<div>LightEdge is seeking a seasoned Director of IT Program Management to drive enterprise-level technology initiatives and oversee the strategic alignment of IT programs with company objectives. This leader will be responsible for guiding cross-functional technology programs, optimizing business-critical processes such as Quote-to-Cash, Onboarding/Offboarding, AI adoption, and Master Data Management, and ensuring disciplined governance across the IT portfolio.</div><div>Reporting directly to the CIO, this role will play a pivotal part in translating vision into execution, ensuring technology delivery is streamlined, value-driven, and future-ready.</div><h3>Responsibilities:</h3><ul><li><br /></li><div><b>Strategic Leadership</b></div><li>Define and champion the IT Program Management function, setting the vision, strategy, and standards for program execution and governance.</li><li>Partner with the CIO and executive leadership to prioritize IT investments that enable business growth and operational efficiency.</li><li>Collaborate closely with the Operations PMO to ensure alignment, eliminate duplication, and drive coordinated delivery of enterprise-wide initiatives.</li><li>Act as a change agent, ensuring that IT programs deliver transformative impact across the enterprise.</li><div><b>Core Business Process Enablement</b></div><li>Direct technology enablement for mission-critical processes:</li><li><b>Quote-to-Cash (QTC):</b> Drive end-to-end integration and automation across sales, billing, and finance platforms.</li><li><b>Onboarding &amp; Offboarding:</b> Modernize and streamline processes for both employees and customers to enhance experience and compliance.</li><li><b>AI Adoption:</b> Lead integration of AI into business and IT workflows to drive innovation and efficiency.</li><li><b>Master Data Management (MDM):</b> Establish governance and accountability to ensure trusted, high-quality data across the organization.</li><div><b>Portfolio &amp; Governance Oversight</b></div><li>Establish and oversee the IT portfolio management framework, ensuring that all initiatives are strategically prioritized, transparent, and delivering measurable business outcomes.</li><li>Implement and refine intake and demand management processes that balance business needs with IT capacity.</li><li>Govern delivery practices across the IT organization to ensure alignment, scalability, and risk management.</li><div><b>Program Delivery &amp; Execution</b></div><li>Oversee execution of cross-functional IT initiatives, ensuring scope, schedule, budget, and quality are consistently met.</li><li>Manage interdependencies across programs and identify opportunities for synergies.</li><li>Drive adoption of program management best practices and continuous improvement in delivery methodologies.</li><div><b>Executive &amp; Stakeholder Engagement</b></div><li>Serve as the primary liaison between IT and business leadership on all program and portfolio matters.</li><li>Ensure effective communication, transparency, and reporting of IT program performance at the executive and board levels.</li><li>Build strong partnerships across business units, including alignment with theOperations PMO, to ensure enterprise-wide coordination and unified delivery.</li></ul><h3>Education and Experience:</h3><ul><li>Bachelor’s degree in Information Technology, Business, or related field (Master’s preferred).</li><li>10+ years of experience in IT program and portfolio management, with at least 5 years in a senior leadership role.</li><li>Proven expertise in leading enterprise-scale IT initiatives and business process transformation.</li><li>Strong knowledge of enterprise applications and business processes across finance, HR, operations, and sales.</li><li>Demonstrated success in establishing IT governance, portfolio management, and intake frameworks.</li><li>Experience with AI initiatives and master data management is highly desirable.</li><li>Executive presence with exceptional communication, stakeholder engagement, and leadership skills.</li><li>Professional certifications such as PMP, PgMP, or SAFe Agilist strongly preferred.</li></ul>

LightEdge Solutions

Director of IT Program Management

LightEdge Solutions