<div><b>Who we are</b></div><div>Kontakt.io is the market leader in Intelligent Orchestration of Care Operations, helping hospitals cut waste, reduce costs, and improve patient experiences. Our AI- and RTLS-powered platform unifies data across systems, automates workflows, and orchestrates staff, equipment, and patient flow in real time—delivering up to a 2% EBITDA margin uplift for hospitals. We’re deployed system-wide at hundreds of hospitals (including HCA systemwide). We’re on a path to $100M ARR, doubling revenue year over year, after raising $50M from Goldman Sachs in 2024. Team of 140, HQ in NYC. </div><div><br /></div><div><b>Why this role</b></div><div>You’ll be the boots-on-the-ground owner for hospital deployments of <a href="http://Kontakt.io">Kontakt.io</a> solutions—coordinating site readiness, installation crews, hospital IT, and vendors to turn SOWs into live, stable systems that deliver measurable outcomes.</div><div><br /></div><h3>What you’ll do</h3><ul><li><b>Plan deployments end-to-end</b>: create detailed site plans, milestones, dependencies, and checklists.</li><li>Run the field rhythm: lead daily/weekly standups with contractors, facilities/biomed, and hospital IT; unblock tasks and drive decisions on site.</li><li><b>Site readiness &amp; installs</b>: coordinate surveys, placement, cabling/low-voltage, mounting, labeling, and inventory; ensure EHS compliance and access/permits.</li><li><b>Field readiness</b>: pre-stage devices, execute commissioning/functional tests, document results, and manage punch lists to closure.</li><li><b>Risk &amp; change control:</b> surface issues early, and manage change orders within SOW.Documentation &amp; handover: produce as-builts, acceptance criteria/results, and clean handoffs to Support/CSM; run the 30–60–90 day stabilization checklist.</li><li><b>Vendors &amp; budgets</b>: coordinate third-party installers and OEMs to SLAs; track actuals vs. plan to protect PS margin.</li></ul><h3>You’ll thrive here if you</h3><ul><li>Like being on site, solving real-world blockers quickly and safely.</li><li>Keep work highly organized (lists, logs, labels) and communicate crisply.</li><li>Are hands-on and high-agency—comfortable coordinating crews and moving hardware.</li><li>Treat time, cost, scope, and safety as non-negotiables.</li></ul><h3>Must-haves</h3><ul><li>3–5+ years managing field deployments or customer implementations (IoT/RTLS, or enterprise software).</li><li>Healthcare delivery environment experience (facilities, biomed, infection control, EHS).</li><li>Strong contractor/vendor coordination and multi-site scheduling experience.</li><li>RTLS/BLE/IoT deployments, device commissioning, and RMA/inventory processes.</li><li>Solid project tooling: Zendesk, Wrike</li><li>Excellent written/verbal communication; clean checklists, acceptance docs, and status notes.</li><li>Ability to travel frequently to hospital sites.</li></ul><h3>Nice-to-haves</h3><ul><li>Reading floor plans and creating as-builts (Visio/CAD/Bluebeam).</li><li>Certifications: PMP/PRINCE2, OSHA-10/30, BICSI, Prosci (or similar).</li></ul><h3>How we work</h3><ul><li><b>IC ownership:</b> outcomes over activities; clear scope, gates, and acceptance.</li><li><b>Decision speed</b>: explicit owners, decision logs, and 24h escalation when blocked.</li><li><b>Enterprise-grade delivery</b>: change control, QA, and rollback plans on every cutover.</li><li><b>Vendor accountability</b>: SLAs, scorecards, and documented acceptance at each gate.</li><li><b>Two clocks, one plan</b>: we align project schedules with clinical realities; patient care comes first.</li></ul>