Innoviz Technologies supplies safety-critical, high-performance LiDAR sensors for assisted driving systems, autonomous robotaxis, and various smart infrastructure applications. We are looking for a highly motivated and self-driven individual to join our North American business team to be the technical face in front of customers who are solving cutting-edge problems in today’s autonomy revolution. Your mission would be to support existing customers and assist in securing new business opportunities by solving technical product integration challenges in the field. This role would closely interact with product, engineering, test &amp; validation, and operations teams at Innoviz HQ in Israel and operate as the technical bridge to the North American sales team. Responsibilities: <ul><li>Lead all customer-facing product demonstration activities for North American market verticals including autonomous vehicles, intelligent transportation systems (ITS), and security &amp; surveillance solutions </li><li>Execute field tests at customer sites to help track Innoviz LiDAR range performance and collect datasets requested during commercial engagements with automotive OEMs and robotaxi providers  </li><li>Help create data parsing tools, scripts, and converters to assist customers in automating analysis of field datasets  </li><li>Be the first line of service to help troubleshoot product HW &amp; SW issues both remotely and at customer sites. Help create innovative technical solutions on-the-fly to unblock customer bottlenecks. </li><li>Own the sales team demo vehicle integration to aid in showcasing the latest product performance and support technical marketing efforts to highlight KPIs customers see as beneficial </li><li>Track and share valuable, market-specific customer feedback to Innoviz HQ for continuous product improvement </li><li>Periodically take ownership of small accounts to help maintain and grow business relationships within North America </li><li>Recommend product documentation improvements to Innoviz HQ to optimize the customer experience including datasheets, user manuals, technical resources, etc. </li></ul>Technical Requirements: <ul><li>BS or MS in Physics, Computer Science, Electrical Engineering, Computer Engineering, or Mechanical Engineering </li><li>5+ years technical experience in HW/SW development and/or support roles (minimum 2 yrs customer-facing) </li><li>Ability to communicate complex concepts to working level and management teams </li><li>Highly skilled in using Microsoft Windows and Linux (Ubuntu), Microsoft Excel (pivot tables, macros) and JIRA </li><li>Versatile in Hardware &amp; Software including C++, Python, ROS with experience in embedded systems </li><li>Working knowledge of a CRM tool such as Hubspot or Salesforce </li><li>Working knowledge of CAD and mechanical modeling tools </li><li>Working knowledge of Networking &amp; Ethernet Protocol </li><li>Familiarity with the Nvidia DRIVE ecosystem </li></ul> What We Need to See: <ul><li>Driven mindset with an eagerness to win (Grit) </li><li>Exceptional oral and written communications skills </li><li>Located in the Silicon Valley Region </li><li>“Hands-On” with a willingness to travel up to 50% within US &amp; Canada </li><li>Discipline and patience to resolve highly technical customer issues in a timely manner using structured problem-solving techniques </li></ul>Ways to Stand Out from the Crowd: <ul><li>Prior experience in robotics, artificial intelligence, perception, or automotive sensing </li><li>Prior experience in the LiDAR or optronics industry </li><li>Prior experience in photonics including lasers (EEL, fiber, VCSELs) or photodetectors (SPAD, SiPM, APD) </li></ul>Apply Now: If you are detail-oriented, driven, and thrive in a fast-paced environment, this is a great opportunity to contribute to a leading company at the forefront of technological innovation.Innoviz Technologies is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.