<div> <h4>Welcome to Infraspeak.</h4>Our mission is simple: to transform facilities management with a collaborative platform that unifies every part of FM operations into one cohesive system — enabling every stakeholder to Work as One.We go beyond traditional tools, eliminating fragmented systems in complex operations. Our platform ensures end-to-end collaboration across FM teams, processes and assets — with no silos, blind spots or overload.Born in Porto, Portugal, we’re now a global company serving customers in 30+ countries and backed by top investors. But we’re just getting started.<ul><li>We believe in ownership, collaboration, and meritocracy.</li><li>We believe that only great teams build great products — and that includes our customers.</li><li>We believe happiness is in the journey, not just the destination.</li></ul>Above all, we are guided by our purpose: to Be a Source of a Good Life — for our customers, our team, and the broader community. The ideal candidate must have great interpersonal and organizational skills and, while not mandatory, we prefer candidates to have prior knowledge about maintenance operations in areas such as technical assistance and facility management. <h4> </h4>Experience with maintenance and CRM software is also valued. <h4>What will you do?</h4><ul><li>Onboard/implement new customers.</li><li>Ensure maximum satisfaction and success of customers in your portfolio.</li><li>Identify and leverage upselling and cross-selling opportunities.</li><li>Collect feedback on the product and identify improvement opportunities.</li><li>Occasionally support sales teams with technical demos.</li><li>Attend our annual customer events and any other necessary onsite customer meetings. </li></ul><h4>What do we expect from you?</h4><ul><li>Fluent/Native in Spanish (mandatory). </li><li>Good knowledge of English (must have). </li><li>Good knowledge of French (nice to have).</li><li>Academic background in Engineering: Mechanical, Civil, and Electrical, among others (its a plus!). </li><li>Passion for teaching, and a positive attitude towards issues and challenges. </li><li>Energy and enthusiasm for working with customers. </li><li>Hard work ethic and self-starter mentality. </li><li>Availability to occasionally travel abroad. </li><li>Senior profile in Implementation/Onboarding.</li><li>Experience using maintenance management software is preferred, but not a requirement. </li><li>Experience with software implementation is highly valued. </li><li>Keep learning: constantly acquire new skills and don’t be afraid of trying something new. </li><li>Be a team member. </li></ul><h4>What do we offer?</h4><ul><li>A challenging environment in an agile company, where you will see the company (and yourself) grow beyond a dozen people to a worldwide reference in the field (some people call it ambition, we call it focus!) </li><li>Co-working space in central Barcelona </li><li>Remote working culture </li><li>Quarterly SPIF and incentives </li><li>Flexible working hours, competitive compensation, performance-oriented bonuses </li><li>Monthly Perks and Training benefits to help you with your role </li><li>Excellent bonus tied to delivery quality and KPI’s </li><li>Regular training and coaching sessions </li><li>Regular events to promote knowledge sharing and team engagement. </li></ul>At Infraspeak, everyone is equal, unique, and valued. We believe diversity makes us stronger — shaping our culture, our business, and the world around us for the better — and were committed to ethical talent acquisition, grounded in respect, fairness, and equal opportunity. Our code of conduct is clear: discrimination has no place here — whether based on age, disability, gender, race, religion or belief, civil or parental status, political views, or any other basis protected by law. To be a source of a good life isnt just a statement — its our mission, and everyone is welcome to join us on that journey. </div>