<div>Hypori Inc., a leading provider of SaaS cybersecurity solutions, is a disruptive technology company transforming secure mobility for government and commercial customers. Hypori’s secure virtual workspace enables users to access critical data and apps from any mobile device without compromising user privacy. Learn more at <a href="https://hypori.com">https://hypori.com</a>. </div>Overview: We’re looking for a hands-on technical professional to support pre- and post-sales engagements. This individual will act as a trusted technical advisor during the sales cycle and transition into a technical account manager post-sale after the Hypori Delivery team has onboarded the customer, ensuring successful transitions, adoption, and long-term customer value and retention Responsibilities: Pre-Sales Responsibilities <ul> <li>Partner with Account Executives and other GTM resources to deliver technical product presentations and demos, ensuring a successful Technical Evaluation process.</li> <li>Lead discovery sessions to understand customer requirements, architecture, and constraints</li> <li>Develop solution designs, security recommendations, and integration plans</li> <li>Manage technical evaluations, including Proof of Concept (POC) planning and execution</li> <li>Address RFPs, security questionnaires, and technical objections</li> <li>Collaborate with Product and Engineering teams to deliver customer feedback</li> </ul> Post-Sales Responsibilities <ul> <li>Act as the primary technical point of contact post-sale for assigned customers</li> <li>Guide customers through the process of fully utilizing the Hypori solution post-deployment handover</li> <li>Conduct technical QBRs and support the Customer Support team with ongoing engagement</li> <li>Track and report on customer adoption, technical issues, and support escalations</li> <li>Collaborating with Support, Product, and Engineering to resolve issues and deliver improvements</li> <li>Advocate for customer needs internally while ensuring alignment with Hypori’s platform and roadmap</li> </ul> Qualifications: <ul> <li>5+ years in technical pre-sales, solutions engineering, or technical account management role</li> <li>Experience supporting enterprise software, cybersecurity, or secure mobility solutions</li> <li>Strong understanding of enterprise IT, networking, identity, and security architectures</li> <li>Familiarity with FedRAMP, NIST, CMMC, or Zero Trust frameworks is a plus</li> <li>Excellent communication, presentation, and relationship-building skills</li> <li>Ability to travel occasionally for customer meetings or events (as needed)</li> <li>Secret clearance preferred </li> </ul> What Success Looks Like: <ul> <li>Seamless transition from pre-sales to post-sales technical engagement</li> <li>Accelerated customer onboarding and time to value</li> <li>High customer satisfaction and retention</li> <li>Consistent collaboration with cross-functional teams to improve product and delivery</li> </ul> Pay Range: $118,000 - $168,000 USD (OTE 200K-215K) <div>About Us  Hypori Inc. provides a generous benefits package for full-time employees that includes medical, dental, and vision insurance, parental leave, and life and disability packages. We also invest in our employees futures by providing a 401(k) plan with employer-matching contributions that vest starting from your first day of employment. In addition to the base compensation, Hypori also offer a performance bonus, which is primarily contingent upon company-wide performance. We are dedicated to investing in the tools and skills required to be strong, collaborative colleagues and people managers to help build and retain a strong workforce.   Hypori is an Equal Employment and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, veteran status, or any other characteristic protected by law.  At Hypori, we are committed to creating and promoting an inclusive workplace that embraces differences and perspectives – making us a stronger, more successful company. In doing so, we are committed to providing reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application or hiring process should contact people@hypori.com for assistance.  #Hypori #BI-Remote #LI-Remote</div>

Hypori

Customer Solutions Architect

Hypori

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