About Us

Hungryroot is using AI to build the most consumer-centric food and wellness company to ever exist. We are your personal assistant for healthy living. We get to know your goals, lifestyle, and budget, and we recommend and deliver healthy groceries, easy recipes and essential supplements for you and your family. It’s the easiest way to eat healthy, achieve your goals, save time, and discover new foods. Founded on the belief that food is the foundation of health, convenience should not mean compromise, and we’re all unique in how we eat and live, Hungryroot is building a future in which healthy living is easy and enjoyable.

We are a distributed team built on top talent from over 28 states across the U.S. While we have a headquarters in New York City, we support employees working from wherever they are based. We believe in fostering team connection and collaboration across all of our employees locations. Expect to attend regular team building events and an annual company retreat. Expect to be treated like an owner who cares about our common goal, not someone who has to clock in and out of work.

About the Role

We are looking for a IT Systems Administrator to be a part of our growing IT team ideally located in the NYC/surrounding area. This role will join Hungryroot’s IT team and you will report directly to our Sr. IT Administrator. You will be responsible for the monitoring, maintenance, security, and optimization of Hungryroot computer systems as well as being the point of contact for IT tickets and issues. They will be responsible for ordering, setup, and deployment of Hungryroot devices to employees and assist with A/V setup for various company meetings and events.If you want to help us change how people grocery shop and eat for the better, we encourage you to apply!

Responsibilities

Answer tickets, quickly resolve any system failures and troubleshoots issues
Manage new hire onboarding, equipment purchases, and manage inventory
Manage and deploy our MDM software and patching policies
Manage user accounts, credentials, permissions, access rights, storage allocations, and general administration
Secure system integrity from any breaches or viruses and play an essential role in risk-mitigation planning, including creating backup plans, safeguards for data, user security policies, and identity management
Research upcoming products, service protocols, and standards in support of systems software procurement and development efforts and make recommendations
Assist with A/V setup and breakdowns
Able to lift up to 35 lbs
Have a presence in the NYC office for at least 2-3 days out of the week
Some short-term travel will be required within the United States on a project-by-project basis

Qualifications

Minimum of 2 years working as a systems administrator with previous experience on a helpdesk
Experience with administration for a wide arrange of applications and platforms, deployments, and integrations
1+ year experience working with OKTA
Experience with Mac/Windows
Experience utilizing Google Suite and Microsoft Office
MDM and provisioning experience (JumpCloud, Apple DEP, or other)
Working with an IT Ticketing system
Being detail oriented, having excellent communication and customer care skills and proficiency with documentation or reporting

Perks & Benefits

Remote-first: work from home, work from our NYC office, work from anywhere in the U.S. - you decide!
Equity
Unlimited vacation policy
Universal paid parental leave
Monthly Hungryroot credit for delicious, healthy groceries
Comprehensive health, vision, dental, and life insurance
Wellbeing benefits including One Medical, Spring Health, LiveHealth, Rightway care concierge, and more
401k
A work from home stipend to support your initial home-office setup

## LI-REMOTE

The employer will not sponsor applicants for work visas.

Our mission to help make healthy eating easy, accessible, and joyful is better served by a diverse workplace. We are a proud Equal Opportunity Employer committed to building an inclusive workplace. We have zero-tolerance for harassment or discrimination. We do not discriminate on the basis of any protected class.